Job Description

Assistant Manager, Food and Beverage -Trapper Creek, AK

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

We’re looking for an amazing Food & Beverage Assistant Manager for our Mt. McKinley Princess Wilderness Lodge, which is based in Trapper Creek, AK. You’ll be responsible for overseeing and managing all front of the house operations across multiple venues. 

Responsibilities:

• Oversees and manages the front of house operations among multiple venues.
• Train and lead seasonal team members to ensure menu standards and dining experience expectations are being upheld.
• Monitors the daily operations, including guest service, sanitation, menu standards and team member performance to ensure customer satisfaction and operational objectives and goals are met.
• Monitor and track food and beverage sales. Recommends strategies to increase revenue goals, maintain food cost, and guest satisfaction.
• Complies with all management responsibilities in accordance withCompany policies, objectives and applicable government laws and regulations.
• Maintains accounting and inventory systems; actively manage and monitor ordering, receiving and warehouse operations within company guidelines.
• Analyzes and prepares reports and maintains records.
• Participates in the interviewing, hiring and training of food and beverage employees for the hotel.
• Responsible for the employee lifecycle, supervision, performance management, salary administration, time management, corrective action and training of directly assigned personnel.
• Perform Manager on Duty responsibilities.
• Other duties as assigned. 

Requirements:

• This job normally requires a professional level of knowledge in food preparation and production equivalent to that which would be acquired through the completion of a Bachelor’s degree, culinary degree or equivalent certified training. Demonstration of directly related work experience may be considered in lieu of the educational requirement.
• This job normally requires three years of progressively responsible positions in restaurant or equivalent institution cooking.  Demonstrated supervisory experience in a business environment is required.
• Must pass a pre-employment background check.
• Must have or the ability to obtain an Alaska Food Handlers card.
• Must have or the ability to obtain an Alaska alcohol server card.
• Minimum age of 21 years of age is required.
• Participates in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
• Commitment to a diverse, equitable and inclusive work environment.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, Abilities:

• Proficiency in the use of computer business applications, with working knowledge of computerized point of sales (POS) systems.
• Ability to prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to organize work, meet deadlines, maintain attention to detail and accuracy, supervise and manage staff.
• Ability to work in fast-paced environment with multiple tasks and external influences.
• Ability to work with all levels of management, employees and customers with sensitivity, tact and diplomacy.
• Demonstrate an ability to maintain confidentiality.
• Ability to communicate, coordinate and collaborate with multiple departments, management, and staff.
• Ability to support and comply with company policies, procedures and guidelines including all company health and safety standards.
• Ability to lift up to 50lbs/23kgs.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits:

• Cruise and Travel Privileges for you and your family​
• Health Benefits
• 401(k) Plan
• Employee Stock Purchase Plan 
• Training & Professional Development
• Rewards & Incentives

Our Culture…Stronger Together: 

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.  

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA)

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact: seattlehr@hagroup.com

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