Carnival UK

Trade Loyalty Partnership Executive (Cunard)

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Job ID 11721 Date posted 22/10/2025 Date closes 03/11/2025 City SOUTHAMPTON State HAMPSHIRE Country United Kingdom Job Type Full Time

Job Description


your sights on a future within Cunard with a role designed for aspiring professionals. Trade Loyalty Partnership Executive, in the Cunard team here at Carnival UK offers a unique blend of learning, growth, and hands-on experience in the heart of our Cunard department. It's your chance to start building a solid foundation in this field, contributing to our strategic goals while honing your technical skills.

Role Overview

To support the effectiveness and delivery of the Travel Agent loyalty scheme (Shine Rewards Club) strategy and business plan. Work in collaboration with the Cunard Partnership Team and Trade Marketing, Sales Operations team to grow Travel Agents engagement and drive advocacy across Cunard. The role will also work closely with P&O Cruises Partnership team to encourage collaboration and effectiveness of Shine Rewards Club across both brands.

Implement loyalty and reward strategies as defined by Senior manager, Onboard Sales and Support, delivering a motivational travel agent engagement programme that underpins and links together Cunard’s overall approach to agent engagement.

Support the development of the Shine Rewards programme, including day to day account management, defining incentive schemes, forecasting and budget management

Work in partnership with the wider Cunard Trade Sales, Operations Marketing teams to develop and evolve the Shine Rewards Club branding through imagery, content, colour scheme and overall look and feel. 

Key responsibilities for Trade Loyalty Partnership Executive include:

  • Develop relationships with external stakeholders responsible for developing the Shine Reward Club programme including regular meetings and programme reviews. 
  • Work collaboratively across all teams within the Cunard Partnership Team and marketing to ensure the programme is aligned to wider channel strategy. 
  • Work closely with Senior Manager, On Board Sales and Support to deliver the monthly budgetary process for Shine Rewards Club with responsibility for all accruals, ensuring spend is managed in accordance to defined guidelines  
  • Collaboratively work with other Carnival Corp brands to support growth of Shine Rewards Club across brands 

This role is classified as CUK10 and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home.

About you: the ideal candidate

You are more than just your CV. You're someone who brings:

  • Industry experience within a commercial or sales environment.
  • Proven previous exposure to administrative responsibilities, processing information accurately and effectively.
  • Strong knowledge of MS Suite, including Excel, Word, Power Point. 

In this role, your distinct personal attributes will be the key to standing out. We are on the lookout for candidates who want to excel. If you possess qualities that can drive success, we want you on our team. Your ability to blend skills with interpersonal strengths will set the foundation for innovation and growth within our Cunard team.

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. 

Why join us?

Our Cunard team is about being part of a community that values growth, work-life balance, and wellbeing. 

Read our employee experience guide to learn more about life as a Carnival UK colleague.

CUK-employee-experience-guide-July-2025.pdf

  • Employee Discounted Cruising plus Friends and Family offers
  • Recognition scheme with prizes and awards
  • Regular office events including live entertainment, lifestyle events and charity partner fundraisers
  • Extensive learning and development opportunities
  • Employee-led networks
  • Employee Assistance and Wellbeing programmes
  • Company paid Health Cash Plan and health assessment
  • In-house Occupational Health help and access to digital GP
  • Life Assurance
  • Parental and adoption leave
  • Employee Shares Plan
  • Electric Car and Cycle to Work schemes
  • Onsite restaurant offering range of healthy cooked and grab and go meals
  • Discounted retail and leisure via discounts portal
  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme
  • Contributory Defined Contribution Pension scheme
  • A friendly welcome with help settling in

Take the next step

Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Recruitment Journey

For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney. 

#LI-Hybrid

#Job Functions:Sales; Marketing; 

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About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.



About the Team

The Cunard Sales and Marketing team are instrumental in the success of Cunard and our aim to be the benchmark of luxury travel.  Our marketing teams maximize opportunity and create focused, meaningful communications that help to grow existing audiences as well as appealing to new ones.  We have experts across advertising, CRM, brand, PR, digital, loyalty and the creative studio who work together collaboratively to create unforgettable holiday happiness.  Our sales teams develop and grow partnerships ensuring they have the finest knowledge of our products. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travel agents, the sales team provide support to a team of ship based sales managers and work with third parties to find new routes to market for our brand. 
Join us on our journey - apply now.

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