Job Description

As the first point of contact for our colleagues and visitors, you will be responsible for ensuring the smooth and professional running of the Reception Desk. You’ll deliver a high-quality, welcoming service that reflects the Carnival UK brand and values.

With your excellent organisational and communication skills, you’ll play a key part in creating a positive and efficient working environment for everyone.

This role is classified as CUK14 and is available on a full-time 5-month fixed term, basis. 

Requirements: What You Need to Succeed

Successful candidates will possess:

• A proactive attitude and willingness to learn
• Computer literate and great communication skills
• Adaptable to changing priorities and excellent attention to detail
• Previous customer facing experience is advantageous

We recognise the value in having people with a variety of backgrounds, experience, and skills in our business. That means the role requirements here should be seen as a guide, not a checklist.

About You: The Ideal Candidate

In this role, your unique personal attributes will be essential to distinguishing yourself. If you possess qualities that can drive success, you’ll make a great addition to our team.

Desirable but not essential:

• Organise and maintain requests for company ID cards
• Use Access Control system, to produce visitor/staff access passes and update records.
• Review and maintenance of Access Control system ensuring accuracy, i.e. joiners, leavers, etc
• Pre booking visitor requests utilising Visitor Management system, to include checking in and out of all visitors.
• Proactively handle queries from internal and external stakeholders through face to face, phone or email communication
• Switchboard and call handling

Why Join Us?

We are about being part of a community that values growth, work-life balance, and wellbeing.

Some of our benefits include:

• Employee Discounted Cruising plus Friends and Family offers
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• A friendly welcome with help settling in

Take the next step

Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to join a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

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#Job Functions:  Administrative; General Business; Human Resources

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