Job Description

In our continuous journey of growth and innovation at Carnival UK, we are seeking a Senior Consultant, Technology Product to bring fresh insight and operational expertise into our technology department.

Helping to shape and enhance allergen, menu and kitchen technology across our fleet, you will play a key role in elevating the dining experience for thousands of guests while improving the day‑to‑day user experience for our crew.

This role is a fantastic opportunity for hospitality professionals who are ready to take their operational strengths into the world of technology. If you understand fast‑paced, high‑volume hospitality operations and want to channel your passion for guest experience into an evolving tech environment, this role offers a unique and exciting career path — with hybrid working (Monday to Friday) from our Southampton offices and up to 30% travel to our ships, you’ll stay connected to the guest experience while shaping its future.

Key responsibilities include:

• Reporting to the Product Owner and supporting allergen, menu management and kitchen display (QSR) systems across the fleet.

• Enhancing technology that enables safe allergen handling and clear, accurate guest communication.

• Collaborating with operational teams to translate real‑world hospitality challenges into practical technology improvements.

• Translating complex operational or regulatory requirements into clear, executable processes for frontline teams.

This role is positioned at CUK08 level within our organisation and is offered on a full‑time, permanent basis with hybrid working up to two days from home however there will be an occasional requirement to travel to our ships for the role (up to 30% across the year). 

Who We Are

Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on diverse talents and perspectives, and we’re committed to fostering an inclusive environment where everyone can thrive.

What You'll Bring

Your experience and strengths will set you apart. We’re looking for:

• Strong operational experience within complex, fast‑paced, high‑volume hospitality or food operations — ideally multi‑unit or cruise.

• Deep practical understanding of food allergens and allergen risk management.

• Familiarity with systems such as POS, menu management or kitchen display technology.

• A disciplined approach to following processes and governance in a regulated environment.

About You: The Ideal Candidate

You’re more than your CV — you bring:

• A passion for improving operational workflows through smart, intuitive technology.

• Strong communication skills and the ability to work confidently with both technology and operational teams.

• Curiosity and a willingness to learn new systems, tools and product practices.

• A guest‑experience mindset grounded in real‑world hospitality understanding.

Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about technology and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Why Join Us?
Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus 
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Extensive learning and development opportunities
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Discounted retail and leisure via discounts portal
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Contributory Defined Contribution Pension scheme

Recruitment Journey
For more information on your recruitment journey, please visit our Candidate Journey Map.
https://www.carnivalukcareers.co.uk/wp-content/uploads/2026/02/CUK-Candidate-Journey.pdf

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