Carnival UK

IT Infrastructure Engineer

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Job ID 203 Date posted 10/15/2020 Date closes City SOUTHAMPTON State HAMPSHIRE Country United Kingdom Job Type

Job Description

We are looking for highly capable individual, who is great at engaging within fast-paced operations, has been exposed to a variety of technologies and is great at leading a team towards ensuring we create unforgettable holiday happiness for our guests!

The Role

As a Server & Storage Engineer you will be acting as an SME for specific areas of technology, including Incident and Problem Management, Proactive Maintenance activities and Implementation of new technologies. You will have to ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. You will monitor performance, undertake capacity management and create necessary reports. Additionally, you will have to liaise with and co-ordinate activities with 3rd party vendors, to assure the quality of technical delivery.

About You

We would expect you to have previous experience within a Server, 3rd Line or similar IT Infrastructure support role in an ITIL environment and with various technologies. You will have excellent planning and prioritising abilities, and great eye for detail. You will be able to work under minimal supervision and use initiative to constantly deliver reliable results. You will be enthusiastic with ‘can do’ attitude and have evolved ‘customer centric’ service approach.

This position has been levelled at CUK 09.

You can view the job description here.

About Us

Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride from bringing to life two of the most iconic brands from Britain’s rich seafaring heritage. That legacy of elegance and style, of beautiful ships, inspiring leadership and guest-obsessed service excellence lives on today, as we evolve ourselves for tomorrow.

Working at Carnival UK means being part of a tight-knit but truly global team made up of friendly, happy, caring people. Parts of our business are incredibly diverse, but we work hard every day to promote even greater inclusion, fresh ideas and different perspectives. Whatever our role or background, we share high standards, heartfelt values and a sense of belonging. We’re focused on wellbeing every day, as well as being supportive and compassionate when we need it most.

As a growing business we have a big focus on developing skills and continuous learning. From formal qualification to the life lessons of worldwide travel, we offer our people a broad range of personal and professional development opportunities. All of our roles give people the chance to stretch themselves and learn from colleagues with a wealth of experience. As our business grows, we want our people to grow too. So we’re determined to create opportunities for everyone to drive their development and define their own career path.

About the Team

As part of our Shared Service function, our Technology teams enable us to take our guests all over the world on our ships as well as supporting our colleagues at Carnival House and other locations. This supports everything from guests booking their holidays through our websites and contact centre, to ensuring that on-board applications and the infrastructure provide support across the globe. Technology draws on a diverse mix of skills within Carnival House with teams in Architecture, Strategy & Digital, Information Security, Compliance & Risk, Portfolio Management, Planning and Governance.

Join us on our journey - apply now.

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