IT Infrastructure EngineerJob ID 203 Date posted 10/15/2020 Date closes City SOUTHAMPTON State HAMPSHIRE Country United Kingdom Job Type
We are looking for highly capable individual, who is great at engaging within fast-paced operations, has been exposed to a variety of technologies and is great at leading a team towards ensuring we create unforgettable holiday happiness for our guests!
As a Server & Storage Engineer you will be acting as an SME for specific areas of technology, including Incident and Problem Management, Proactive Maintenance activities and Implementation of new technologies. You will have to ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. You will monitor performance, undertake capacity management and create necessary reports. Additionally, you will have to liaise with and co-ordinate activities with 3rd party vendors, to assure the quality of technical delivery.
We would expect you to have previous experience within a Server, 3rd Line or similar IT Infrastructure support role in an ITIL environment and with various technologies. You will have excellent planning and prioritising abilities, and great eye for detail. You will be able to work under minimal supervision and use initiative to constantly deliver reliable results. You will be enthusiastic with ‘can do’ attitude and have evolved ‘customer centric’ service approach.
This position has been levelled at CUK 09.
You can view the job description here.