Job Description

At Carnival UK, we’re passionate about creating unforgettable holiday happiness — and great digital experiences help us deliver exactly that. 

We are looking to welcome an E-Commerce Assistant, to join our friendly, forward‑thinking Digital team that’s shaping how guests interact with our brand online. 

This is a fantastic opportunity to build on your foundational digital skills, support impactful commercial activity, and grow in an environment that values curiosity, creativity and fresh thinking.

The Role

We’re focused on enhancing the guest experience through smart, innovative digital solutions that deliver holiday happiness and support strong commercial growth.

Reporting to our Senior Executive, E-commerce, you will support key website campaigns, including new cruise launches, limited‑time offers and special fare types.

You will also play a key role in our day‑to‑day merchandising and trading activity, working closely with colleagues across Digital, Marketing, Revenue Management, IT and our international markets.

You will:

• Support merchandising and campaign tactics to meet revenue goals.
• Report on campaign performance and share actionable insights.
• Partner with international teams to deliver the right approach for each campaign.
• Assist with launching new products across our global websites.

This is a CUK14, full‑time, permanent role with hybrid working from our Southampton office (up to two days from home).

About You

We welcome fresh ideas and different perspectives — they help us innovate and stay guest‑obsessed. You’ll bring:

• Strong computer literacy and confidence with digital tools.
• A passion & interest in E-Commerce
• A customer‑focused approach to creating and curating content.

• The ability to balance multiple projects in a fast‑moving environment.

Why Join Us?

Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

• Hybrid working (up to two days from home)
• Employee‑discounted cruising, plus Friends & Family offers
• Recognition schemes and regular office events
• Learning and development opportunities
• Employee networks and wellbeing programmes
• Company‑paid Health Cash Plan and health assessment
• Access to Occupational Health and digital GP
• Life Assurance
• Parental and adoption leave
• Employee Share Plan
• Electric Car & Cycle to Work schemes
• Onsite restaurant with healthy cooked and grab‑and‑go meals
• Retail & leisure discounts
• Minimum 25 days’ holiday plus bank holidays and holiday trading
• Contributory Defined Contribution pension
• A warm welcome and plenty of support as you settle in

Recruitment Journey

For more information on your recruitment journey, please visit our Candidate Journey Map.

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