Carnival UK

Director, Technology Product

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Job ID 279 Date posted 01/13/2021 Date closes City SOUTHAMPTON State HAMPSHIRE Country United Kingdom Job Type

Job Description

Carnival UK bring unforgettable happiness to our guests every day on our ships. Responsible for driving and maintaining the Carnival digital presence across the entire customer journey, the Technology Architecture & Engineering Team is preparing for our return to service in 2021. This role will place you at the heart of that capability. The scope of this role’s responsibilities includes website content management, optimisation and development.

About the role

The Technical Product Director will ensure delivery against the long term strategy for the e-Commerce platform, scoping and prioritising the agreed initiatives, supporting the activities of the Product Managers and ultimately supporting the product roadmap within the agreed budget for which they will be held accountable. This is a critical position that will enable us to achieve our ambitious growth plans on an international scale across key markets of the UK, North America, Australia and Germany.

You will lead the digital agile teams to succeed in this space, ensuring relevant subject matter experts are consulted at all stages to ensure a superb online offering for our guests, whilst balancing a substantial annual budget to make this happen.

About you

Able to balance short term decision making against long term strategy and goals, you will be a strong communicator, decision maker and subject matter expert. Leading with impact, your team will look to you for direction, guidance and ideas. Naturally, you’ll have previously brought stability to the teams and technology that you have managed.

Your knowledge of working with substantial, international websites means that you will be well placed. A strong understanding of industry best practice will also be well received.

Role levelled at CUK05

Please view the full job description and role requirements here.

About Us

Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride from bringing to life two of the most iconic brands from Britain’s rich seafaring heritage. That legacy of elegance and style, of beautiful ships, inspiring leadership and guest-obsessed service excellence lives on today, as we evolve ourselves for tomorrow.

Working at Carnival UK means being part of a tight-knit but truly global team made up of friendly, happy, caring people. Parts of our business are incredibly diverse, but we work hard every day to promote even greater inclusion, fresh ideas and different perspectives. Whatever our role or background, we share high standards, heartfelt values and a sense of belonging. We’re focused on wellbeing every day, as well as being supportive and compassionate when we need it most.

As a growing business we have a big focus on developing skills and continuous learning. From formal qualification to the life lessons of worldwide travel, we offer our people a broad range of personal and professional development opportunities. All of our roles give people the chance to stretch themselves and learn from colleagues with a wealth of experience. As our business grows, we want our people to grow too. So we’re determined to create opportunities for everyone to drive their development and define their own career path.

About the Team

As part of our Shared Service function, our Technology teams enable us to take our guests all over the world on our ships as well as supporting our colleagues at Carnival House and other locations. This supports everything from guests booking their holidays through our websites and contact centre, to ensuring that on-board applications and the infrastructure provide support across the globe. Technology draws on a diverse mix of skills within Carnival House with teams in Architecture, Strategy & Digital, Information Security, Compliance & Risk, Portfolio Management, Planning and Governance.

Join us on our journey - apply now.

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