Carnival UK

Business Manager

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Job ID 4765 Date posted 23/09/2022 Date closes 09/10/2022 City SOUTHAMPTON State HAMPSHIRE Country United Kingdom Job Type Full Time

Job Description


Carnival UK is back sailing the world, and we now have two brand new ships joining our fleet! This means that our business is expanding to allow us to continue creating unforgettable holiday happiness for our guests, and today we are recruiting for a Business Manager to join our P&O Cruises team on a Permanent, Full time basis.

For at least two days a week, you’ll be based out of our fantastic offices in the heart of Southampton, less than two hours from central London. In our hybrid working environment, you can also expect to balance this with time spent working remotely every week.

The Role

The Business Manager is an exciting and varied role that will take on the challenge of account management for a defined portfolio of travel agent partners, whilst taking direction from the Senior Business Manager and Director of Sales & E-commerce.

  • to develop revenue streams and maximize all business opportunities within those agencies
  • to define the business plans to ensure growth plans and success KPIs for P&O Cruises are met
  • maintain senior relationships within the portfolio of travel agent partners
  • use a commercial approach in maintaining and growing strategic relationships, using own initiative when making decisions and in negotiations (based upon defined strategies and guidelines)

About You

Carnival UK is always on the lookout for colleagues who can demonstrate our Culture Essentials and who are committed to creating unforgettable holiday happiness for our guests.

To be considered as a Business Manager you will also need:

  • a proven track record of identifying and realising opportunities that delivered both incremental sales and distribution, whilst maintaining brand integrity
  • experience of creating, developing and maintaining effective working relationships with key stakeholders
  • management and leadership skills
  • degree educated (or equivalent)

For a full Job Description and Person Specification please click here

The Benefits

At Carnival UK we are passionate about our people. Working together to inspire and empower one another to be enthusiastic and bold in the decisions we make is essential to our culture. We also believe in rewarding our colleagues for the fantastic hard work they do.

As a Carnival UK colleague you can enjoy a range of benefits including:

  • Annual discounted cruise with Cunard and P&O Cruises plus late availability offers
  • Annual Bonus
  • Minimum 25 days of holidays and option for holiday trading
  • Contributory Defined Contribution Pension scheme
  • Company paid Private Medical & Dental Insurance
  • Company paid Health Assessment
  • Employee Shares Plan
  • Electric Car scheme
  • Life Assurance
  • Cycle to work
  • Access to digital GP
  • Opportunity to join employee led networks
  • Extensive learning and development opportunities
  • Employee assistance programme
  • Shopping discounts portal

We are based out of a fantastic working environment in the heart of Southampton and offer a fun vibrant culture to be a part of.

This role has been levelled at CUK-07.


About Us

Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride in our service excellence, creeating unforgettable holiday happiness. We're looking for talented colleagues who will share our commitment to this purpose and to our global Cutlture Essentials Speak Up, Respect and Protect, Improve, Communicate, Listen & Learn and Empower.
Working with us means you'll be part of a tight-knit but truly diverse global team of passionate people. You'll be supported to drive your development, from formal learning to the life lessons of worldwide travel. We believe in inclusion and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work. We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we'd love to hear from you. We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic office collaborating, taking part in events and developing the social connections that make working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.
If this role requires you to visit and/or work on a Carnival UK ship, the successful candidate needs to be fully vaccinated (with a WHO or MHRA approved two-dose COVID-19 vaccination course or single-dose Janssen COVID-19 vaccine), including any relevant booster vaccinations. This is to maintain a safe environment onboard and reduce the risk of outbreaks, to protect our crew and our Guests. It's also required for ships to dock and enjoy shoreside visits in many Ports of Call on global itineraries. This requirement will be under regular review.


About the Team

The over-arching vision of the P&O Cruises Sales and Marketing team to become Britain's #1 holiday choice.  With the introduction of two new ships over the next few years, the brand is growing through a period of unprecedented growth.  Our team of experts drive innovation and effectiveness across the entire customer  communications and engagement journey.  From using advertising and digital media to source newcomers, to creating meaningful and personalised relationships with our current guests.  All of this ultimately ensures we leave them with a feeling of unforgettable holiday happiness. Working closely with internal and external teams, as well as our trade partners, we strive to deliver the very best guest experience, ensuring a seamless and efficient journey from initial purchase, enjoying their holiday through to retention through all distribution channels. 
Join us on our journey - apply now.

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