Seabourn

Personal Cruise Sales Consultant-Seabourn

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Job ID 2654 Date posted 11/23/2021 City Seattle State WA Country United States Job Type

Job Description


Welcome to Seabourn, an Ultra Luxury cruise line catering to interesting people, who seek to share experiences beyond the expected in places beyond the ordinary. Our acclaimed staff offers a unique style of heartfelt hospitality that is sincere, thoughtful and personal The Seabourn Difference

While cruising paused worldwide, we laid the groundwork to take our company to even greater success, with fresh perspectives and new ways of working. We’re looking for a great team of Personal Cruise Sales Consultants to help lead our efforts; as a Work from Home Cruise Consultant, you will work to promote and sell cruise vacation packages to a portfolio of guests. Personal Cruise Sales Consultants will work with teams across Seabourn, with our corporate headquarters in Seattle, WA, we’re looking for amazing humans across the country for this role. Seabourn offers strong compensation and outstanding benefits including cruise travel. Here’s a summary of what Seabourn is looking for in a Personal Cruise Sales Consultant. Is this you? 

Successful candidates:

We are looking for energetic and competitive sales-minded, performance-driven individuals with previous outbound sales experience to join our team. 

As a Personal Cruise Sales Consultant you will be responsible for making outbound sales calls to guests who have expressed interest in Seabourn’s cruises; building relationships with guests to develop referrals and repeat business, managing your database by contacting your guests at the right time with the right message, using exceptional listening skills and asking qualified discovery questions to close the sale. You will need strong time management skills, the ability to multi-task, strong written and verbal communication as well as the ability of mastering and using new computer systems. Prior experience with Excel and Outlook preferred. You will be a relationship-based sales consultant where on average you will place from 30-45 outbound calls and generate 100+ outbound emails each day and will be responsible for meeting performance metrics and objectives. Ideal candidates will be hungry to sell and have the ambition to meet sales goals and build long-lasting relationships with our guests.  

Benefits and perks

You can write your own success story with uncapped, performance-based compensation: Compensation structure includes a base hourly minimum wage plus sales-driven bonuses. Once you’ve completed the 10-12-week paid training, your pay is driven by your ability to sell cruise vacations. The more you sell, the more you make!

  • Opportunity to work remotely
  • Travel perks:  Enjoy and experience discounted cruises and travel for you and your family.
  • Monday to Friday work schedule: Schedules are organized around normal business hours. Occasional weekend overtime is available during peak sales periods, but not required.
  • Benefits package: Benefits for you and eligible family members begins on the first day of employment, with no waiting period and include company shared medical, dental, and Health Savings Accounts as well as employee paid vision and flexible spending accounts. The company also pays for term life insurance and long-term disability coverage. Employees can purchase optional life insurance and other voluntary insurance programs.
  • Paid time off includes holidays, vacation, and sick time.
  • Professional development
  • 401(k) and Employee Stock Purchase Plan offering up to a 15% discount on the fair market value of Carnival Cruise Line (CCL) stock.
  • Compensation structure includes a base hourly minimum wage plus sales-driven bonuses
  • Training period: Approximately $3,200/month including training completion bonuses
  • First year selling: typical performers earn $50k/year and top performers $80k/year
  • Experienced Personal Cruise Sales Consultants: typical performers earn $65/year and top performers earn $100k+

Your PCC journey:

Once you submit your application and pass the initial assessment, you will be asked to complete an on-demand video interview, at your convenience. Successful candidates are invited to a virtual interview session. New hires will receive up to 10 -12 weeks of paid training on our product, systems, and selling best practices. Once training is complete, your true earning potential begins: we provide leads, you build relationships and convert those leads into loyal guests. There is a very real learning curve in the first year, but as you sharpen your skills and build your book of business your earnings will continue to grow.

The next training class starts on:January 31st, 2022

Hours for training are Monday - Friday, 8:00am to 5:15pm PST.

We ask that you commit to the training and the first 90 days of employment without any time off.

WE ARE COMMITTED TO YOUR SUCCESS!

If you are selected as a Personal Cruise Sales Consultant, Seaborn will provide you with work equipment. The company will pay for your internet connection, however your internet provider needs to be able to supply a separate business line in your home with the following requirements:

  • Must have high-speed, non-satellite, non-dial-up internet. Cable internet is preferred
  • Must meet the required minimum download and upload speeds
  • Must not have a data cap
  • Must have computer hard-wired to the modem

Our Culture…Stronger Together:  

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.seabourn.com/en_US/our-company/mission-values.html

Seabourn is an equal opportunity employer, committed to the strength of a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status. 

Americans with Disabilities Act (ADA)  

Seabourn will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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