Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an experienced IT Planning Analyst to fill this role. The IT Planning Analyst operates across multiple IT teams and business units to optimize technology processes and drive operational efficiency. This role serves as an analytical resource and coordination point, working with various stakeholders to identify process gaps, monitor performance metrics, and facilitate continuous improvement initiatives. The position supports IT's broader strategic objectives by providing data-driven insights and ensuring alignment between operational processes and organizational goals.

Here’s a summary of what Holland America Line is looking for in its IT Planning Analyst. Is this you?

Responsibilities

• Assist in integrating strategic planning roadmaps with annual financial planning activities.

• Support in maintaining and updating documentation of financial planning for IT operational and capital expenses.

• Assist with Total Cost of Ownership (TCO) and Return on Investment (ROI) analysis for IT initiatives.

• Support tracking of Cost Performance Initiatives to ensure alignment with financial goals.

• Collaborate with the IT Planning Manager and IT Leadership to gather updates for strategic plans.

• Track deliverables from IT Leadership and stakeholders.

• Assist in preparing routine and ad hoc executive and leadership update materials, including summaries and presentations for strategic planning meetings.

• Identify and define metrics that align with current IT operational goals.

• Track performance data and compile regular status reports for stakeholders.

• Ensure accuracy and timeliness of data for executive presentations and management reviews.

Design reports tailored to different target audiences.

• Provide analytical and data support for business case creation, including cost-benefit analysis and risk assessment.

• Gather and organize financial and operational data to help justify transformational initiatives.

• Facilitate, advise, track, and report progress on business cases, TCO/ROI analysis, and post-implementation reviews to mature processes and ensure accountability.

• Coordinate interactions between IT teams and/or business partners to facilitate process efficiency.

• Facilitate cross-team meetings to align on process requirements and decisions.

• Connect teams with subject matter experts and resources needed for process execution.

• Follow up on action items from cross-team discussions to ensure completion.                   

• Performs other duties as assigned                                                                 

Requirements

• 1-3 years' experience in a related job area (IT Process Analysis, Financial Planning, Information Technology, or Project Management) 

• Bachelor’s degree in a related field or equivalent experience.

• This is a hybrid position, based in our Seattle office. Candidates must be comfortable coming into the office 3 days/week (currently Tuesday-Thursday)

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k) 
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement

• Base Salary/Hourly Range: $33.03/hr to $44.57/hr. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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