Holland America Line

ISM Manager

Job ID 692 Date posted 05/12/2021 Date closes City Seattle State WA Country United States Job Type Full time

Job Description

Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia, united as Holland America Group, offering world-renown vacations at sea to travelers around the globe, are building a dynamic, unified organization to serve its highly experienced teams in both our corporate offices and on board our ships.

While cruising paused worldwide, we laid the groundwork to take our brands to even greater success, with fresh perspectives and new ways of working. We’re looking for an International Safety Management (ISM) Manager to help lead our efforts, they will be responsible for assisting the fleet in its implementation of the ISM Code, as well as other regulatory requirements. They will be reviewing and providing comments on policy and procedure changes with regards to fleetwide implementation, providing support on Action Plan implementation for all audit and inspections as necessary, including identifying key areas of risk across the remainder of the fleet. Additionally, analyzing trends across all aspects of ISM, to identify areas of improvement, including reviewing shipboard meeting minutes, as well as other areas of reporting.

The ISM Manager will work with teams across Holland America Group, with reporting offices in Santa Clarita, CA, and Seattle, WA, we’re looking for amazing humans across the country for this role. HA Group offers strong compensation and outstanding benefits including cruise travel.

Here’s a summary of what Holland America Group is looking for in its ISM Manager. Is this you?


  • Assist the fleet in procedure and policy implementation
  • Assist fleet in action plan completion, and attending Audit Review Committees as necessary
  • Review policies and procedures in draft, identifying possible areas of risk prior to implementation
  • Review relevant Shipboard Safety Minutes and reports
  • Ensure shipboard certification is up to date
  • Track and process regulatory updates from Flag States
  • Support in trending & analysis Audit / Inspection findings
  • Coordinating with other Operating lines within the scope of ISM, identifying and sharing lessons learned


  • Bachelor’s degree in Nautical Science, a Deck or Engine License preferred
  • 5 years seagoing experience as a Deck or Engine Officer
  • Experience working within Planned Maintenance Systems
  • Knowledgeable in Passenger Shipping Operations
  • Experience working with a safety management system program and providing feedback or developing new procedures for continuous improvement of that system
  • Knowledge of the ISM Code, as well as other International Maritime Regulations
  • Knowledgeable in Passenger Shipping Operations
  • Effective oral/written communication skills, analytical and problem-solving skills
  • Experience working with Microsoft Office


  • Cruise and Travel Privileges for you and your family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training& Professional Development
  • Rewards & Incentives

Our Culture… Stronger Together:

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:


Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact employeerelations@hagroup.com.


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