Job Description

At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people’s lives. And we believe that people should travel well. Seabourn pioneered small-ship, ultra-luxury cruising, and continues to represent the pinnacle of that unique style of travel.

We’re looking for an amazing Analyst, Marketing Database professional to fill this role, which is based in our Seattle office. This is a hybrid, in-office role. You’ll work in office Tuesday to Thursday each week.  You’ll be responsible for ensuring customer data quality and perform Direct Mail and Email list segmentation, data processing and QA our company database. You’ll work in a collaborative environment, one that encourages and embraces creative solutions that are in the best interests of our customers and have an opportunity to partner with internal stakeholders to stay focused on common goals. .

Here’s a summary of what Seabourn is looking for in its Analyst, Marketing Database. Is this you?

Responsibilities

• Campaign design using CRM System. 
• Responsible for email and direct mail list segmentation, data processing, validation, and QA. Provide actionable marketing and customer insights to address key strategic questions. 
• Reporting design using CRM System.  
  • Responsible for tracking, reporting, and analyzing the performance of marketing activities, ad-hoc analytic requests. 
• Querying using SQL. 
  • Analyze A/B and Multi-variate tests, communicate results and provide recommendations. 
  • Responsible for database management and data quality for our company. 
• Reporting using SQL. 
  • Maintain and update a database management plan and ensure planned data hygiene processing occurs. 
  • Work closely with developers and business analysts to identify data and functional requirements in the design of new/enhanced systems.  
  • Ensure user testing is performed. 
  • Manipulate and shape data. 
  • Reporting and visualization development. 
  • Build ETL-like processes to improve data flows. 
• Prioritize multiple projects and tasks. Collaborate across organizational lines. Apply analytical and problem-solving skills. 
• Additional duties as assigned.

Requirements

• Bachelor’s degree in computer science or marketing
• 2 to 4 years of experience using database marketing concepts, including querying and managing large data sets and implementing data-based solutions. 
• 1 to 2 years of experiences using a CRM and SQL.
• Strong verbal, interpersonal and communication skills.  Demonstrated ability to effectively communicate with management and agents.   
• Strong organizational skills and the ability to handle multiple priorities.   
• Demonstrated strong work ethic and the ability to work in a goal oriented, high-pressure environment with strict deadlines.  
• Innovative thinking and problem-solving skills.
• Engaging and collaborative 
• Team player

What You Can Expect 

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k) 
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
• Base Salary Range: $59,200 to $79,900. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate vision Statement and our Core Values at: https://www.seabourn.com/en_US/our-company/mission-values.html

Seabourn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Seabourn will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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