Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an experienced Specialist, Content Marketing to fill this critical role based in our Seattle office. In this critical roll you’ll be responsible for supporting our internal sales teams by curating and executing high-impact, guest-facing brand and product content. These responsibilities include crafting engaging social media posts, developing persuasive sales email templates, and maintaining up-to-date resources within sales enablement platforms. This role ensures all content aligns with our brand voice and sales strategy, helping drive engagement and conversion. The ideal candidate is someone who has a background in project and content management, brand and/or product storytelling, and is eager to learn, participate, and collaborate with cross functional teams. If you have a passion for travel, brand storytelling and creating/curating content that inspires, we’d love to hear from you!

Here’s a summary of what Holland America Line is looking for in its Specialist, Content Marketing. Is this you?

Responsibilities

• Responsible for generating, proofreading, and editing engaging marketing content for sales teams including social media posts, email templates as well as maintaining brand and marketing content on sales enablement platforms such as Highspot. Partner with creative team on visual asset creation, analyses content performance and optimizes output based on engagement and conversion.

• Responsible for managing social media advocacy tool, ensuring all featured posts align with business priorities, and any necessary content updates in sales enablement platform Highspot.

• Work closely with Consumer Programs, Sales, Integrated Marketing, Social Media, and Creative teams to align content strategies and ensure brand consistency.

• Support special projects and priorities at the direction of the Manager, Sales Enablement.

• Support trade and consumer events and activations as required, providing training and collateral as needed.

• Perform other duties as assigned.

Requirements

• Bachelor's degree in a related field or equivalent experience.

• 3+ years of experience in content development, social media or marketing.

• Strong project management skills, including the ability to manage multiple projects simultaneously.

• Excellent written communication skills. 

• Proficiency in MS Office; including Word, Outlook, Powerpoint, Excel and Teams.

• Ability to work collaboratively with cross-functional teams.

• Experience with social media tools preferred, but not required.

• Strong organizational skills and ability to manage multiple concurrent projects.

• Strong communication and presenter skills.

• Demonstrated experience as collaborative team contributor.

• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this is a hybrid position based in Seattle, WA. Candidates must be comfortable coming into the office 3 days/week (Tuesday-Thursday).

What You Can Expect 

• Cruise and Travel Privileges for You and Your Family

• Health Benefits

• 401(k) 

• Employee Stock Purchase Plan 

• Training & Professional Development

• Tuition & Professional Certification Reimbursement

• Rewards & Incentives 

• Base Salary Range: $72,200.00-$97,500.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA) 

Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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