Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an amazing Specialist, Communications Content to fill this role. You’ll be responsible for working with brand leaders and internal partners to create, distribute, and support clear and compelling multi-purpose content for shipboard and shoreside employee communications, public relations, and social media channels. This role involves developing effective in-person, visual, and written deliverables, including (but not limited to) blog posts, intranet pages, email memos, employee newsletters, newsroom releases, posters, presentations, social media posts, videos, and other content. The Specialist, Communications Content will work closely with various departments to ensure the company's brand identity, culture, priorities, reputation, values, and voice are aligned and represented in all campaigns, communications, and content. The ideal candidate will have excellent written communication abilities, strong multi-media content production skills, experience in corporate communications, and a track record of executing successful communication campaigns.

Here’s a summary of what Holland America Line is looking for in its Specialist, Communications Content. Is this you?

Responsibilities

• Own content development and tactical delivery. Develop and produce multi-purpose content for various communication channels.          
• Review, copyedit, and coordinate across brands and departments. Ensure all content adheres to the company's brand identity and voice                                                                    
• Manage communications channels and tools.
• Monitor and evaluate the effectiveness of communication campaigns                                     
• Support engagement activities. Support public relations and social media initiatives 
• Maintain and update intranet pages and employee newsletters                    
• Collaborate and support senior leadership:
  • Work with senior leaders to craft verbal, visual, and written messaging, including scripts, presentations, video, memos, and social content in their voice and/or the voice of the brand.                                                                      
• Performs other duties as assigned                                                                              

Requirements

• Bachelor's degree from an accredited high learning program in Communications, Public Relations, Marketing, or related field.
• 5+ years of corporate, internal communications, and/or public relations experience.
• Strong project management skills.
• Excellent written, verbal, and visual communication abilities.
• Proficiency in using communication platforms and design software and tools.
• Experience thriving in a complex and global organization.
• Highly proficient in content management and planning, generative AI, Adobe Creative Suite, Microsoft 365, and emerging communications technologies.
• A confident and proficient communicator and writer. Strong skills in crafting all forms of communications content including spoken, written, video, event, social, and web.
• Knowledge of effective project management strategies and tactics. Ability to plan, organize, monitor, and control projects, ensuring efficient use of resources to achieve project objectives.
• Ability to communicate actions and activities that maximize organization performance and reputation.
• Knowledge of and ability to use the optimal channels, techniques, and tools to communicate information and engage employees.
• Ability to work in a complex, evolving, and fast-paced environment while maintaining attention to detail.
• Demonstrated ability to crate engaging content in various formats for diverse and remote audiences.
• Experience in collaborating with multiple departments to ensure consistent messaging.
• Proven track record of measuring and analyzing the effectiveness of communication efforts.

This position follows the Company’s schedule of three days in the office per week (Tuesday, Wednesday, Thursday) with flexibility to work remotely the remainder of the week.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)  
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
• Base Salary Range: $72,200 to $97,500. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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