Job Description

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Technical Specialist, MAST Global Data Support. Applicants must be based in Metro Manila Philippines and amenable to onsite reporting when required.

Job Summary:

The Technical Specialist, MAST Global Data Support is responsible for providing technical expertise to support MAST Global Data Team's operations. This role involves participation in MAST data issue triage, generation and implementation of technical solutions to resolve data issues, providing database and related technical advisory to other team members and participation in Global Data Team's initiatives or projects. 

This role combines deep SQL and database expertise with practical understanding of maintenance, procurement, inventory management, asset hierarchy, and spare parts management processes. The MAST Technical Data Support Specialist will serve as the bridge between operational stakeholders, data owners, business analysts, and IT teams, translating business requirements into technical solutions while ensuring data quality, integrity, and operational effectiveness across EAM platforms.

The ideal candidate will possess techno-functional capabilities with advanced SQL capabilities, extensive knowledge of maintenance and inventory business processes, and hands-on experience with AMOS or comparable EAM solutions in maritime or other asset-intensive industries. Experience in process automation and AI process development is a plus.     

Key Accountabilities / Job Functions:

• Develop advanced SQL queries, stored procedures, and analytical solutions to investigate and resolve complex data issues
• Perform root cause analysis on maintenance, inventory, procurement, and master data related incidents
• Conduct detailed analysis of EAM data structures and relationships. Support data correction, bulk updates, process automation and remediation activities
• Support Global Data Team projects and initiatives through technical data expertise where complex database handling and/or mass data update is necessary

• Improve data integrity, data quality and team performance through creation of relevant reporting solutions or KPI metrics

Qualifications:

• Bachelor’s degree in a relevant field, or an equivalent combination of professional experience and higher education
• Essential Knowledge/ Experience – Experience in use of master data management systems; expert in SQL; querying database environments; strong understanding in relational database; expert in Microsoft Office Programs specifically Microsoft Excel; general knowledge of maintenance, inventory or procurement workflows
• Desirable Knowledge/ Experience – Experience with new build process and operational set up of large passenger vessels; experience in maintenance management systems or planned maintenance systems and ISO standards; experience in AMOS or related applications and data management technical architecture in maritime environment; experience in MS Azure Data Fundamentals; general understanding in RCM/Risk based methodology
• Must be willing and able to work on a mid-shift schedule

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