Carnival Cruise Line

Sr. Connectivity Solutions Network Engineer

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Job ID 8482 Date posted 06/11/2024 City Miami State FL Country United States Job Type Full Time

Job Description


The Engineer Sr., Network Solutions is a highly knowledgeable professional responsible for developing IT infrastructure solutions and standards that meet or exceed business performance expectations.


This position will design, development and delivery of ship to shore communications and data transport, global wide-area network routing, network security, cloud networking, data center networking to achieve and sustain world class Shipboard Communications and services for the Carnival Corporation fleet, as well as all shore side locations. 

The position is responsible for creating detailed solution designs and documentation that supports the development, implementation and operations of enterprise-class network used globally across ship and shore locations.  The position holds the authority for the assigned team’s

This role will support cross-departmental collaboration and internal communications with staff throughout the organization and service providers while promoting a positive work environment that supports consistency and drives efficiencies.

Essential Functions:

Design:

  • Design, plan, document, and support the configuration of logical and physical system layouts
  • Provide direction for the installation and configuration of all software packages as needed to support business requirements
  • Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning
  • Design and deploy new ship VSAT antenna commission
  • Design and update technology for end-of-life antenna replacement, new satellite modem, Antenna Control Unit BUC deployment.
  • Design and deploy new satellite provider vendor neutral solutions, including migration to new provider such as SES, Marlink, Starlink and Eutelsat. 
  • Participate in the development of system solution standards
  • Develop detailed design, installation and configuration documentation for enterprise system deployments
  • Ensure in solutions and deployments, the security of our enterprise infrastructure and compliance with all applicable security standards (PCI, PII, HIPPA etc.)
  • Recommend and oversee projects that expand, change, or improve the systems and related infrastructure
  • Provide assistance in reviewing performance and capacity requests as well as design solution resolution
  • Collaborate with the Brand service delivery leaders to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need
  • Develop solutions with a focus on reducing operating costs or increasing guest and crew experience
  • Provide Capital Expenditure Request level hardware, software, license and labor estimate detail for projects
  • Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects
  • Work with other infrastructure teams for new systems designed and engineered

Leadership:

  • Leads a small team of Network Engineers accountable for IT infrastructure architecture and standards development
  • Reviews and provides approval to deliver, all designs produced by the team
  • Performs administrative leadership as necessary

Support:

  • Act as the highest level of engineering escalation for issues encountered
  • Provide system support and troubleshooting expertise as needed for designed solutions
  • Provides technical and tactical support to team subordinates when directed or necessary to deliver

Research:

  • Understand advances and changes in the technology industry and work directly with equipment manufactures to assess new technologies

Other duties as assigned.

Qualifications:

  • Minimum Education:  Bachelor’s degree 
  • Discipline/Major:  A bachelor’s degree in computer science, information technology, other advanced science or engineering field.
  • Required Years and Area of Professional Experience:  5

Knowledge, Skills & Abilities:

  • Required Technical
    • Microwave Communications Networks
    • SCADA Systems Integration
    • Troposcatter Communications
    • Satellite modem installation and commissioning such as iDirect IOM, Newtec DVB-ACM 
    • DWDM Engineering and Installation
    • Carrier Wi-Fi architecture for 3G/4G/5G traffic offloads for Aero/Maritime and Mobile Network Operator services. 
    • Performs customer requirements analysis and maintains product roadmap
    • Leads partner SATCOM equipment evaluation, integration and procurement activities
    • Manages Product Quality and Configuration Management activities
    • Coordinates systems acceptance testing for satellite connectivity solutions
    • Specifies equipment, generates, and issues purchase requisitions for equipment and services
    • Manages engineering activities to include transmission planning, link budget analysis, network design, budgetary pricing, network enhancements, and technical briefings
    • Supports RFP responses including requirements, compliance and gap analysis
    • Deep understanding of with link budget analysis
    • Strong knowledge in various network security technology.
    • Experience in least one major manufacture such as Palo Alto, Fortinet, Juniper, HPE/Aruba and Cisco for Layer 2/3 network switching, wireless Network technology, Firewall technology, SD-WAN .
    • Good understanding of routing and switching protocols, wireless standards.
    • Excellent presentation and communication skills required
    • Experience in implementing satellite communications systems is required
    • Working knowledge of Satellite RF sub-systems (Block Up Converters, LNBs, antennas)
  • Required Interpersonal
    • Strong leadership skills of highly-technical engineers and architects
    • Strong customer-service orientation
    • Excellent written and oral communication skills
    • Excellent listening and interpersonal skills
    • Ability to communicate ideas in both technical and user-friendly language
    • Ability to conduct research into systems issues and products
    • Highly self-motivated and directed
    • Strong organizational skills with a keen attention to detail
    • Ability to analyze issues, use sound judgment, and solve complex problems
    • Proficient in multi-tasking
    • Able to prioritize and execute tasks
    • Experience working in a team-oriented, collaborative environment
    • Understanding of development and project management processes and methodologies
    • Understanding of industry trends as well as successful strategies and product roadmaps
    • Strong strategic planning capabilities with proven hands on implementation experience
    • Working knowledge of corporate IT disciplines and group dynamics

Decision-Making:

  • Operational:  Decisions focus on day-to-day activities within the company. Decisions made at this level help to ensure that daily activities proceed smoothly and therefore help to move the company toward reaching a strategic goal. They have short term consequences. Examples are: Handling employee conflicts, purchasing materials needed for operations.

Physical Demands:  Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.  Requires regular movement throughout CCL facilities.

Travel:  Less than 25% with shipboard travel likely.

Work Conditions:  Work primarily in a climate-controlled environment with minimal safety/health hazard potential. 

The range for this role’s salary $85,000-$125,000.  Offers to the selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits: 
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage
  • Financial Benefits: 
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off 
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
  • Other Benefits 
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement
    • On-site preschool program, wellness center, and health clinic at our Miami campus

#LI-SH1

#LI-Hybrid


About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 



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