Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Manager, Port Operations to fill this role, which is based in our Doral office. This position manages and establishes the relationships with vendors and local authorities to ensure required in port services to accommodate company vessels are appropriate arranged for and effectively executed from a timing, quality, and cost perspective per company requirements. This position will manage required in port services and associated costs for company vessels calling at unique ports across the globe. The incumbent will work with local service providers, vendors, and coordinate with local authorities, while considering local rules, regulations, and customs to ensure vessel operations are conducted timely and effectively within the set out budgetary constraints. This is a highly dynamic position, where made plans and arrangements are constantly subject to change and will require constant involvement and direction to drive the best outcome. The incumbent will drive vendor performance per company set standards and interact with the various departments within the organization to ensure their specific interests in these operations are validated and covered. This position will require strong interpersonal skill, to establish dependable partnerships for the benefit of the company’s success and profitability.

Here is a summary of what Princess is looking for in its Manager, Port Operations. Is this you?

Responsibilities

• Ensure all activities in the ports supporting the company vessels in the assigned regions are performed within set guidelines, performance standards, and budgetary restraints. 

• Verify performance of the various port operations against the departmental objectives and as required, analyze, and prepare reports to verify effectiveness and drive required improvement and implement initiatives. 

• Responsible for the coordination of vendor services according to contracts, and agreements, to meet company requirements.

• Assist in the annual budget preparation, process invoices for port expenses and support a monthly financial review process driving operational initiatives for expense reduction.

• Participate in the planning, development and management of port operation programs and vessel deployment and itineraries.                                                                

• Develop professional relationships with local port communities and their representatives; represent the company at local organized meetings, public functions, and events.                                                

• Responsible for regional performance of the port operations of US and global destinations.

Requirements

• Bachelor’s Degree or equivalent experience. 

• BS or BA in Maritime Studies, Business Administration, logistics. Equivalent work experience in related area, Senior Marine expert with shoreside expertise of a shipping company, incl. port operation.                                                                                 

• 5+ years’ experience in a management or leadership role with progressively more responsibility. 

• Prior experience in port-related management and/or marine operations, preferably passenger vessel operations.       

• This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday)

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)  
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.princess.com/aboutus/culture-framework/

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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