Holland America Line

Manager, Port Operations Financial Reporting

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Job ID 12894 Date posted 04/09/2026 City Miami State FL Country United States Job Type Full Time

Job Description


One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Port Operations Financial Reporting Manager to fill this role, which is based in our Doral office. This role is a senior individual contributor responsible for strengthening financial transparency, rigor, and accuracy across Port Operations and Guest Logistics for Princess Cruises, Holland America Line, and Seabourn. The role plays a central and critical role on the ongoing Port Operations cost and efficiency transformation. The role sits at the intersection of Port Operations and Finance, owning complex cost and rate modelling, improving forecast accuracy, and translating financial data into clear, decision-oriented insights for leadership. A core focus is driving standardization, automation, and process improvement across reporting, accruals, and forecasting to improve productivity, discipline, and resilience. The role requires strong judgment, autonomy, and the ability to challenge entrenched practices while partnering closely with various stakeholders and leaders, mostly within Port.

Here is a summary of what Princess is looking for in its Port Operations Financial Reporting Manager. Is this you?

Responsibilities

  • Lead complex rate and cost modelling (e.g., port by port tariffs, manning assumptions, TFPE) to directly support Port Operations and improve forecast accuracy; manage shared inbox and rate update processes.                                    

  • Drive standardization, documentation, and automation across reporting, accrual, and forecasting processes, reducing manual effort and dependency on individuals.

  • Strengthen cost transparency through improved, automated, cross-brand reporting and dashboards that enable better, faster decision-making.

  • Support end-to-end financial oversight of Port Operations and Guest Logistics costs across brands, including budgets, forecasts, accruals, and variance analysis.

  • Enhance initiative modelling and benefits tracking to provide clear visibility of risks, opportunities, and delivery against plan.

  • Support strategic and ad hoc analyses related to itinerary planning, cost optimization, audits, and special projects.

  • Ongoing, cross-cutting responsibilities:

    • Act as a bridge between Port Operations and Finance, reinforcing financial rigor, cost discipline, and consistency in planning and performance tracking

    • Partner closely with Port Operations leaders to interpret financial results, highlight trends, and identify actionable improvement opportunities         

  • Performs other duties as assigned                                                                                                           

Requirements

  • Bachelor’s degree preferred, or equivalent work experience in a related area 

  • Strong proficiency in Microsoft Office applications

  • Prior management experience preferred

  • Financial background, including the ability to create and analyze data

  • Flexible schedule, as some work is required outside of normal work hours, including weekends 

  • 7+ years in port operations, shipping, or logistics, or relevant cruise industry experience

  • Experience in Excel, Power BI or any other analytical tools is a plus

  • Prior experience in port-related management and/or marine operations preferred.

  • This position is considered Hybrid and follows the Company’s schedule of four days in the office per week (Monday – Thursday)

What You Can Expect

  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k) 
  • Employee Stock Purchase Plan 
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Rewards & Incentives 

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.princess.com/aboutus/culture-framework/

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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