The Marine Professional Development Manager provides strategic guidance on professional development and career growth for all Marine Shipboard employees (Officers, Petty Officers and Ratings) supporting the establishment of criteria for career advancement in alignment with organizational goals; actively participates in the management of the promotion process for the entire Marine Shipboard workforce to maintain adherence to principles of transparence, fairness and equal opportunity. Contributes to Promotion Board Committees by providing essential information, analysis, and documentation to all relevant stakeholders to support decisions related to career advancement. Responsible for monitoring the progress and outcome of all Marine Profile Assessments (SOPPE) at C-smart and all Leadership and Managerial assessment/training at Utilia Maritime. Responsible for the development of Performance Improvement plans and Career Development plans for Shipboard Senior Leaders following promotion appraisals and/or as remedial actions. Responsible for leveraging data analytics and available tools to support Team’s strategy through actionable insights into workforce dynamics, performance, and professional growth. Oversees the development of reporting frameworks that inform decisions related to employee performance, leadership development, and career advancement.

Provides insights aimed at improving retention strategies through employees’ feedback and analysis of turnover trends; follows up on the onboarding experience and integration of newly hired officers, professional achievements such as licensing and certifications, promotion, and retirement ceremonies for Senior Leaders.

Partners with Shoreside Stakeholders and develops guidelines for the allocation of resources for special assignments; establishes workflows and criteria for the rollout of new positions to ensure a fair and equitable selection process. Optimizes reporting procedures to ensure internal consistency; partners with the Business Analytics team for the development of reporting tools and specific metrics to ensure compliance with operational and competency requirements; develops concepts and features for talent management systems and provides advanced expertise to the implementation of dedicated performance management tools. Contributes to enhance DEI values within the Marine shipboard workforce.

Essential Functions: 

• Manages the career progression of shipboard marine officers by monitoring license pauses and leaves of absence, conducting exit interviews in partnership with Shipboard HR, and delivering monthly performance analytics to the SVP Fleet Governance, Nautical and Marine Operation and Director of Professional Development. Gathers feedback from shipboard leaders on new hires and cadet apprentices, tracks sea time and readiness for licensing and certification, and coordinates promotion and retirement ceremonies to recognize career milestones.

• Leads, organizes, and plans post-assessment feedback sessions with Marine Profile Assessment Team and Utilia Team to discuss candidates’ opportunities for development and prospects for growth. Analyses assessment graphs and reports and ensures recording and data collection are secured.

• Collaborates closely with Shipboard HR to address performance management and employee relations, aligning development strategies with organizational standards and leadership goals. Responsible for developing Performance Improvement Plans and Career Development plans for Senior shipboard leaders. Develops and maintains dedicated tracking systems to ensure accuracy and confidentiality.

• Oversees alongside Shipboard HR, the promotion process for Marine Officers, Petty Officers, and Ratings, ensuring transparency and adherence to established workflows. Conducts leadership-focused interviews and maintains consistent, accurate records to support fair and effective career advancement decisions.

• Optimizes reporting procedures to ensure internal consistency; partners with the Business Analytics team for the development of reporting tools and specific metrics to ensure compliance with operational and competency requirements; develops concepts and features for talent management systems and provides advanced expertise to the implementation of a dedicated performance management tool.

• Develops guidelines for the selection of candidates for special projects; conducts job and role analysis and revises job descriptions. Develops job descriptions for new Marine shipboard roles and prepares required documentation for the creation of new positions. Liaise with relevant POC within the Marine Professional Development Team to revise career path and mapping of competences.

• Apply data analytics and existing methodologies to evaluate workforce patterns, enhance talent management approaches, and support decisions related to promotions, professional development, and employee performance based on data. Supervise the creation and distribution of data reports that provide organizational information on employee performance, leadership effectiveness, and career advancement metrics.

Qualifications:

• Bachelor’s Degree in Organizational Development/Design, Administration, Training, Physcology Business Management.Master’s Degree a Plus.Diversity and Inclusion certification a plus

• Proficient in Microsoft Office 365, understanding of data analytics, experience preparing presentation materials for executive audiences.

• Experience with organizational effectiveness tools & models.

• Experience designing and implementing performance management strategies in a complex business environment.

• Ability to build strong relationships inside and outside of the organization. 

• Self-starter with a solutions-based orientation and elevated ability to execute independently.

• Strong problem-solving skills.

• Proven results orientation. 

• Excellent interpersonal, communication (written and verbal).

• Ability to interact with people at all levels of the organization. 

• Skilled at managing projects, able to juggle multiple priorities.

• Strong ability to assess needs and adapt quickly.

• Excellent interpersonal, communication (written and verbal).

• Ability to interact with people at all levels of the organization. Analytical mindset and business acumen.

• Minimum of 7 years of Cruise industry experience; good knowledge of analytics, reporting procedures, compliance aspects and performance

• Experience working with shipboard or marine personnel (either onboard or shoreside)

• Familiarity with maritime regulations, certification processes (e.g., STCW, SOLAS), and union relations (if applicable)

• Strong understanding of adult learning principles, LMS systems, and program evaluation

Knowledge, Skills & Abilities:

• The role requires ongoing monitoring and analysis of Marine Profile Assessments (SOPPE) at CSMART and leadership evaluations at Utilia Maritime, identifying trends and gaps in crew performance. It involves anticipating developmental needs, aligning training outcomes with operational goals, and collaborating with cross-functional teams to ensure readiness and leadership growth across CCL’s marine operations.

• This role plays a critical part in shaping the leadership standards and operational readiness of marine crew across CCL’s fleet by overseeing key assessment and training programs at CSMART and Utilia Maritime. Through strategic development and performance monitoring, it directly influences the quality and consistency of marine leadership, contributing to safety, and compliance.

• While the role does not include direct reports, it requires a high level of leadership and influence, working closely with senior shipboard and shoreside leadership to monitor performance and recommend development strategies. The role demands strong cross-functional collaboration, strategic thinking, and the ability to guide decision-making that impacts crew readiness and leadership standards across the fleet.

• Less than 25% with shipboard travel likely

This position is classified as “in-office.”As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage 
• Financial Benefits:
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. 
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
• Other Benefits
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement 
  • On-site Fitness center at our Miami campus

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