Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Manager, Integrated Marketing - Direct Channel to fill this role, which is based in our Doral office. The Manager of Integrated Marketing - Direct Channel leads a distinct functional area within Marketing, where they are responsible for developing marketing strategies and holistic, integrated tactical campaigns to support priority commercial and revenue-driving initiatives (e.g. retail promotions, major trades, open for sale, etc). It requires a deep understanding of business drivers, strategic priorities, and marketing functions. This Manager collaborates with many cross-functional leaders in E-Commerce/Web, Media, Customer Marketing, Sales, Revenue Management, Product Marketing, and Creative Services to bring campaigns to market. They also serve as the main point of contact for our International Teams across the globe. This role will have a specific focus driving targeted offers, planning and activating upsell campaigns, managing messaging and offers for pre-cruise and future cruise efforts. In partnership with E-Commerce, they will also be responsible for messaging and content alignment for international websites.

Here is a summary of what Princess is looking for in its Manager, Integrated Marketing - Direct Channel Is this you?

Responsibilities

• Lead the development of commercial and revenue-driving campaigns orchestrated across cross-functional tactics and timing, which may mean the direct ownership of a campaign, or providing guidance/direction to direct reports to execute campaigns.
• Lead internal and cross-functional meetings, ensuring campaigns are planned, meeting business objectives, don't present conflict with other campaigns, are kept on track and there are no issues with hitting launch date, escalating issues and working to problem solve as needed. 
• Foster strong relationships with partners in marketing, commercial, e-commerce/ web, international and trade sales.                                                                      
• Plan and orchestrate onboard revenue and direct channel targeted offers and messaging. 
• Collaborate with partners to develop test plans, creative, activate go-to-market and provide campaign reporting to build upon learnings.                                     
• Champion messaging and content alignment across Pre-cruise and International via direct and ecommerce channels, ensuring Princess marketing efforts have a consistent voice to the consumer. 
• Understand the localization needed to support the international teams.                            
• Maintain campaign calendars & documentation to ensure visibility of all plans to Commercial Leadership. 
• Create/maintain team processes and documents that facilitate more efficient, go-to-market, information management.                              

Requirements

• 5+ years in marketing, with at least 2 years in a leadership role
• Bachelor’s degree in Marketing, Communications or equivalent
• Proven track record of developing and executing cross-functional marketing campaigns focusing on direct channel (EM/DM/eCommerce)
• Experience working in a global organization, or travel/hospitality industry is helpful but not required.
• Outstanding interpersonal skills (written and verbal) are required to communicate with cross-functional partners
• Proven ability to develop successful marketing strategies.
• Strong understanding of marketing functions and principles, including high-performing creative and content planning.
• Excellent analytical skills and experience using data to inform marketing decisions and present results.
• Must be organized with the ability to manage multiple programs simultaneously.
• Must be proficient in Microsoft Office, particularly building/maintaining PowerPoint presentations, Smartsheets, Adobe Workfront          
• This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday)

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)  
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.princess.com/aboutus/culture-framework/

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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