Carnival Cruise Line

Entertainment Associate - Activities and Events

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Job ID 8618 Date posted 06/30/2024 City Miami State FL Country United States Job Type Full Time

Job Description


The Activities & Events Associate is responsible for the project management, creation, maintenance and optimization of the standard operating procedures for shipboard entertainment events, activities, and Entertainment executional processes (i.e. debarkation, itinerary changes, etc.) appropriately called Recipes For Fun (RFF).  This position contributes to the operation of current Entertainment Experience products such as karaoke, trivia, games, holidays, and special events supporting the existing events and creating executional best practices.  Assist in the development and strategy in enhancing existing shipboard Entertainment experiences.

Essential Functions:

  • Manage the Recipe for Fun (RFF) library (standard operating procedure documents) for all Entertainment events, activities, and operations to provide shipboard executional direction and support fleet wide consistency. Collaborate with VPs and entertainment team members in creating new RFFS. Update and revise current RFFs. Maintain calendar of holidays and celebrations.
  • Lead the maintenance and optimization of Carnival’s current Entertainment standard programming such as games, parties, arts and crafts, etc. Order supplies needed for the daily onboard events and activities. Coordinate the delivery of updated supplies and reference materials to the shipboard teams.
  • Oversee the collection of feedback for activities, holidays, and special events to assist the managers in incorporating strategic changes to improve the effectiveness of Carnival’s Entertainment Experience programs. Makes recommendations for improvements to product delivery based off of guest and shipboard feedback, budget costs, and overall efficiency. Consult with the Manager of Entertainment Experience - Programming & Operations on the implementation and logistics of new events and activities. 
  • Liaise with other shoreside and shipboard departments (Bar, Culinary, Marketing, etc.) to ensure all events and activities are properly planned and executed. Partner with the Creative Team to brainstorm ideas, ensure all logos, and necessary collateral are prepared for events.
  • Provide administrative support to MEEs as needed for shipboard Entertainment team member travel, training, operational, and new hire onboarding tasks. Assist MEE in conducting ship audit visits as needed.

Qualifications:

  • Bachelor's Degree in Communications, Entertainment, Recreation, Hospitality, Tourism
  • 3+ years of experience in the entertainment industry.  Experience developing and executing large scale project rollouts. 
  • Cruise line experience and writing/editing experience preferred

Knowledge, Skills and Abilities:

  • Microsoft Office, Teams, Outlook, Word, Excel and PowerPoint. 
  • Organization skills; ability to set priorities and meet challenging deadlines. 
  • Strong verbal and written communication skills. 
  • Knowledge of Carnival’s entertainment program and operations.
  • Excellent written communication and presentation skills.
  • Ability to explain concepts and ideas efficiently and effectively.
  • Organizational skills, ability to set priorities and meet challenging deadlines.
  • Creative thinker and solutions oriented, a self-starter with a high level of initiative
  • Diplomacy and ability to keep confidences.
  • Strong interpersonal skills, ability to give and receive constructive feedback, and ability to interact and partner with people at all levels
  • Flexibility, team orientation, with the ability and willingness to learn.
  • Ability to multi-task, managing multiple projects at one time.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time.

Travel: Less than 25% ship and shore-based travel

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

The range for this role’s base salary is $21.05 - $30.67 per hour.  Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan.  Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan.  Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. 
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site preschool program and wellness center at our Miami campus

#LI-Hybrid

#LI-TM1


About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 



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