The Associate I, Medical Assets is responsible for the support of the medical facilities programs, projects, and ship’s requests. 

This role is responsible for supporting global biomedical technician visits, receiving and reviewing biomedical reports, ensuring proper documentation retention, procurement of parts, and asset replacements. 

The Medical Facilities Associate I should have knowledge of supply chain processes and logistics.  They will interact daily with shipboard medical staff, medical suppliers, and other company stakeholders such as supply chain, sourcing, port agents and freight forwarders. 

This role supports all brands of the Carnival Corporation which comprises nine brands with approximately 95 ships carrying over 12 million guests annually and employing over 100,000 team members. This role is required to be in office in order to support Medical Maintenance Depot operations within their appropriate scope.

Essential Functions:

Medical Facilities Support 

• Respond to shipboard requests in a timely manner.

• Track and record all requests, categorize by level of urgency, and present any escalated matters to management team.

• Evaluate and prioritize equipment requests and recommend timely, comprehensive, cost effective and practical solutions. 

• Communicate with other departments and/or vendors to coordinate necessary logistics associated with movement of products and orders.

• Monitor open equipment work orders and resolution.

• Assist with the oversight of Medical Oxygen program that includes addressing ships' requests, evaluation and monitorization.

• Support in-house Medical Maintenance Depot with receiving, packing, and shipping tasks while maintaining accurate records of actions taken under supervision of senior team leaders. 

Medical Equipment and Maintenance

• Accurately complete tasks associated to core responsibilities, to research and facilitate the procurement of medical equipment and services.

• Assist with preventative maintenance program as it relates to coordinating visits, action on post-visit recommendations, and finalizing preventative maintenance reports.

• Maintain thorough and accurate records associated with assigned areas of medical facilities responsibilities (e.g., service reports and certificates, equipment tracking, and purchase orders) 

• Provide comprehensive support to Medical Facilities as directed

Vendor Relations

• Assist with order inquiries and requests, issue purchase orders and monitor receiving of product(s).

• Evaluate and choose appropriate suppliers based on quality of product, cost effectiveness and lead times.

• Maintain effective working relationships with logistical teams (e.g. warehouse personnel, freight forwarding companies, port agents, and shipboard receiving teams.

Analytics/Reporting

• Assist management with generating and reporting medical asset data inclusive of equipment age, usage patterns and asset values.

• Continuously monitor past and current data to track inventory levels and identify utilization patterns.

• Oversee and keep up to date the department master equipment list.

• Other analytics tasks assigned by management.

Vendor Coordination & Service Partner Management

• Coordinate with OEMs and third-party vendors for advanced repairs, technical support, and parts procurement.

• Monitor vendor performance and escalating issues impacting equipment reliability or turnaround times.

• Support warranty recovery, contract compliance, and service optimization.

Knowledge, Skills & Abilities:

Scope:

• Supports global medical asset operations across both shore-based biomedical depot functions in Miami and shipboard medical facilities. The role focuses on executing core processes related to medical equipment tracking, maintenance coordination, and logistics, while ensuring accurate documentation and timely response to operational requests. Works closely with internal stakeholders, vendors, and shipboard teams to maintain continuity of medical asset support across the fleet.

Problem solving:

• Applies structured, practical problem-solving to routine operational and equipment-related issues. Identifies discrepancies in equipment status, documentation, or logistics coordination and works within established procedures to resolve them. Escalates more complex or time-sensitive issues as needed, while contributing to process improvements and helping maintain workflow efficiency.

Impact:

• Contributes to the reliability and availability of medical equipment across the fleet by ensuring accurate tracking, timely coordination of maintenance activities, and effective support of procurement and logistics processes. Supports operational efficiency, cost control, and compliance through attention to detail and adherence to established procedures, helping enable safe and consistent medical care for crew and guests.

Leadership:

• Demonstrates personal accountability, reliability, and professionalism in daily work. Collaborates effectively with team members and cross-functional partners, contributing to a positive team environment. Takes ownership of assigned tasks, follows through on commitments, and seeks guidance when needed to ensure successful outcomes.

Qualifications:

• Associates or Bachelor’s degree in Supply Chain or Biomedical Equipment Technology is preferred.

• Minimum 1-year experience in administrative support role.  Experience with medical facilities or supply chain in a large corporation is preferred.

• Ability to thrive in a fast-paced environment, while prioritizing workloads.  Excellent interpersonal skills and the ability to work with various teams. Analytical and problem-solving skills with the ability to develop solutions to problems.

• Advance knowledge in Microsoft Excel, Word, Power Point and Outlook.

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.   

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

• Health Benefits: 

  • Cost-effective medical, dental and vision plans 
  • Employee Assistance Program and other mental health resources 
  • Additional programs include company paid term life insurance and disability coverage  
• Financial Benefits: 
  • 401(k) plan that includes a company match 
  • Employee Stock Purchase plan 
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure. 
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.   
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
  • Personal and professional learning and development resources including tuition reimbursement  
  • On-site Fitness center at our Miami campus 

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