Job Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

We’re looking for an amazing Assistant Manager of Transportation Services to join our team in our Ketchikan office. You’ll be responsible for the recruiting, interviewing, and overseeing seasonal employees. You will also perform intermediate administrative activities related to payroll tracking, auditing, as well as the coordination of charters.

Here’s a summary of what Holland America and Princess is looking for in its Assistant Manager of Transportation Services. Is this you?

Responsibilities:

• Primary responsibility will be in our Driver Commercial Driver License training program and all facets of the program.
• Participates in recruiting, interviewing, and hiring seasonal employees.
• Prepares schedules, monitors operations, processes reports.
• Supervises the transportation services team and the unit’s activities.
• Applies knowledge of transportation regulations and laws, Company product, policies, and procedures. 
• Performs “Manager on Duty” responsibilities.
• Analyzes and prepares reports.
• Responsible for the supervision, performance management, salary administration, discipline, and training of directly assigned personnel.
• Other duties as assigned. 

Requirements:

• This job normally requires an associate’s degree or equivalent job experience in a related field.
• Current, valid driver’s license, with a clean driving record is required. A Motor Vehicle Report (MVR) will be requested.
• Commercial Driver's License certification with passenger and airbrake endorsements is required. (The opportunity to secure the license through the Company paid training program is available.)
• Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. You will also be entered into our random drug testing program.  
• Experience supervising employees in a transportation services, customer service, logistical or business environment.
• This job normally requires three years of progressively responsible positions in transportation services operations. 
• Must pass a pre-employment background report.
• Must be legally authorized to work in the United States.  Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Knowledge, Skills, and Abilities:

• Proficiency in the use of computer business application, with working knowledge of computerized reservations systems.
• Ability to prioritize work, meet deadlines, to maintain an attention to detail, while working in a group or team environment.
• Ability to clearly communicate, verbally and in writing, with all levels of employees, management, and customers.
• Ability to prioritize work, maintain attention to time constraints, while working in a team or group environment. 
• Ability to organize work, meet deadlines, and maintain attention to detail and accuracy.
• Ability to communicate clearly, verbally and written, with employees and management.
• Ability to support and comply with company policies, procedures and guidelines including company health and safety standards.
• Ability to lift an excess 50 pounds.
• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• May need to stand for long periods of time. 

What You Can Expect:

• Cruise and Travel Privileges for you and your family​
• Health Benefits
• 401(k) Plan  
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture…Stronger Together: 

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.  

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA)

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact HAPHR@hagroup.com

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