Introduction

Carnival Maritime: Where maritime excellence thrives!

We are a proud member of Carnival Corporation, responsible for the maritime operations of AIDA Cruises and Costa Crociere.

Founded in 2015, Carnival Maritime is dedicated to enhancing communication between ship and shore. We are committed to strengthening collaboration and cross-functional coordination with our brands.

Our Hamburg-based team comprises a diverse group of professionals with expertise in Marine and Technical operations, HESS, and Technical Procurement.

Our employees create an open, rich, and vibrant working environment through their varied backgrounds, perspectives, and experiences.

As part of Carnival Corporation, we honour the integrity of every ocean we sail, embedding this commitment in everything we do. Anchored in safety, efficiency, and innovation, we empower our brands to meet the highest standards and deliver unforgettable journeys.

Your Responsibilities

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• Providing support for employees and specialist departments at 1st level
• Ensuring support requests are followed up and documented
• Preparing and configuring equipment for the local users, and provide necessary guidance
• Following up the support process within the ticket system

Your Profile

• You are currently enrolled for a bachelor's or master's degree program in technology, computer science, mathematics, or equivalent studies
• Ideally, you have gained first working experience in the IT sector
• You possess basic to intermediate knowledge in one of the following fields: desktop workstations, computer networking and security, cloud services, MS Office / MS365 applications, video conference and VoIP systems
• You are open-minded and have a willingness to learn new and business applied technologies and take initiatives to find solutions to the problems
• You are service-oriented, enjoy working in a team and have good interpersonal as well as analytical skills
• You have very good English skills! (English is our company language)

We Offer

• 30 days of holidays per year 
• Flexible working hours & the possibility to work from home for up to three days per week, providing a healthy work-life balance and increased convenience
• The flexibility of working remotely for up to 10 days a year across Europe
• The opportunity to work with international experts from more than 40 nationalities in a dynamic and vibrant team, fostering a working environment that promotes Speaking Up, Respecting and Protecting, Improving, Communicating, Listening, Learning, and Empowerment. 
• Cruises at exclusive discounted prices for all employees, and additionally their family & friends (as from 6 months seniority)
• Exclusive employee benefits and access to corporate perks and offers
• Employers’ contribution to ProfiTicket for local transport 
• Diverse learning and development possibilities, enabling you to expand your knowledge and skills in our organization
• Participation in the company pension scheme (starting in your third-year seniority) 
• Free use of the pool bicycles for leisurely strolls during your lunch break or weekends
• A modern headquarters located in the heart of the HafenCity, an innovative urban district that embraces its proximity to the Elbe River

Interested?

We look forward to receiving your application with just a few clicks via our career portal www.carnival-maritime.com.