Job Description

Job Summary

The General Technician supports safe, efficient, and reliable operations for systems across port destination facilities. This role performs day‑to‑day technical, mechanical, and general maintenance work across outdoor, indoor, and waterfront environments. Responsibilities include equipment servicing, facility, furniture and fixture upkeep, basic repairs, inspections, and basic water-systems assistance where required.

This position is hands‑on, operating in a dynamic cruise‑port environment to ensure all guest‑facing and operational areas remain functional, safe, and compliant.

Key Accountabilities / Job Functions

1. General Maintenance & Technical Support:

Perform routine inspections and basic maintenance of facilities, equipment, utilities, and supporting infrastructure.

Support electrical, mechanical, plumbing, carpentry, landscaping, and other technical teams with general repair tasks following supervisor guidance.

Provide support for water systems and supporting equipment (Advanced maintenance, dosing, and regulatory operations are performed by certified personnel; this role assists only with basic upkeep, inspections, and reporting).

Perform daily facility walk-downs and report issues requiring advanced technical intervention promptly.

Assist with daily upkeep of tools, work areas, storage rooms, and equipment.

2. Facility & Grounds Upkeep:

Support landscaping, irrigation, path maintenance, minor painting, and general facility care.

Respond to maintenance tickets and assigned work orders within assigned service level expectations.

Help ensure guest areas, staff areas, and operational spaces remain clean, functional, and hazard-free.

3. Communication & Coordination:

Communicate effectively with supervisors, team members, and other departments about task status and operational needs.

Report equipment issues, delays, or resource needs promptly.

Support cross‑department operational activities and special events as required.

4. Quality Assurance & Safety Compliance:

Adhere to established operational procedures and safety protocols.

Ensure adherence to environmental and regulatory standards, especially regarding RO and wastewater systems.

Identify improvement opportunities and implement corrective actions to maintain operational consistency and reliability. 

5. Additional Duties:

Assist with tool management, inventory checks, and basic documentation of work activities.

Provide Technical support for special events, guest services, or facility changes (as assigned).

Support strategic system/facility improvement projects and initiatives as required.

This role may receive task direction from other trade leads depending on operational needs.

Perform other duties as assigned.

Adheres to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related responsibility for financial data entered, stored, or reported via business systems within employee’s control (list not exhaustive).

Ongoing Obligation