Job Description

Are you ready to embark on a thrilling IT journey with Costa Crociere? We seek a Workplace and Asset Management Coordinator to join our dynamic IT Operations team, navigating the ever-evolving IT environment. If you have the required experience and a passion for technology, read on!

Who we are

Welcome to our global community! We take pride in our diverse workforce of over 20,000 professionals from 70 different nations. At Costa, we foster an environment of openness, positivity, and mutual respect, valuing every individual's contribution.

How you'll live your ambition

Imagine yourself as part of our IT Operations team in Genoa (HQ), coordinating IT workplace and asset management. Your duties will be diverse, from managing hardware and software assets to implementing strategies that enhance operational efficiency, reduce costs and ensure regulatory compliance. You'll navigate the dynamic world of IT, ensuring smooth operations and improving our management and life cycle of company assets (shore and ship side).

Demonstrate your passion

• Coordinate the full life cycle of company assets, from acquisition to disposal, ensuring optimal resource allocation and regulatory compliance.
• Manage a Configuration Management Database (CMDB) for efficient IT asset tracking.
• Focus on customer perspective, promoting transparency in communication and fostering an exceptional guest experience.
• Utilize advanced software tools like ServiceNow and Microsoft Endpoint Manager for efficient asset management and streamlined processes.
• Proactively identify IT system bottlenecks and areas for improvement, devising innovative solutions.

Get things right

• Oversee the management of IT operations, ensuring compliance and smooth execution.
• Evaluate asset performance using financial and operational data, suggesting improvements and anchoring Costa's reputation.
• Manage contracts, collaborate on budgeting, and ensure efficient resource utilization.
• Stay up-to-date with the latest technology trends, researching new solutions and their potential impact.
• Automate asset management processes using cutting-edge tools, enhancing operational efficiency.

What makes you unique

• Your journey includes 2+ years of IT Workplace Management experience in multinationals.
• A degree in Computer Engineering or equivalent, showcasing your technical prowess.
• Exceptional communication skills, emphasizing transparency and openness.
• Proactive problem identification and solving abilities, coupled with analytical skills.
• Experience with key technologies like ServiceNow and a familiarity with ITIL processes.
• Ability to work across functions and manage complex IT systems.
• Passion for technology, with a commitment to staying updated on industry trends.
• A mind that never stops learning, welcoming feedback and embracing diversity.

Why Costa

• You'll be a key contributor to our innovative IT strategies, enhancing our customers' experiences and operational efficiency. Your work will have a real impact on our unique business.
• Our headquarters in Genoa will be your base, with the flexibility to work remotely, offering a balanced work environment.

Diversity Equity & Inclusion

Costa is like a world within a world. Shipboard and shoreside, we celebrate diversity, valuing every crew member's unique experiences and perspectives. Join us to experience an unforgettable journey. Apply now!

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