Job Description

Join Costa in Genoa as IT Manager – Shore Factory Lead and drive excellence in optimizing customer experience and process efficiency within our Shore Factory. You'll be a key player in designing the roadmap for our IT systems, ensuring we stay ahead of the curve.

Live your ambition. Lead with impact

You'll be a vital part of our Shore Factory, where your impact will be felt across the business. Here's a glimpse of your key responsibilities:

Designing the Roadmap

You'll partner with various business lines to identify, design, and implement cutting-edge IT solutions, focusing on enhancing customer satisfaction and operational efficiency.

Software Innovation

Your role involves designing software solutions aligned with the latest technology trends, ensuring our systems remain state-of-the-art.

Team Coordination

You'll coordinate our application delivery team, allocating resources efficiently based on company priorities, and manage vendors involved in the process.

Facilitating Collaboration

Your skills will be instrumental in fostering collaboration among team members, ensuring a harmonious and productive work environment.

What makes you unique

• Strong experience (at least 5 years) in implementing technology programs for global companies.
• A Bachelor's Degree (Master's preferred) in STEM or Information Technology.
• Proven track record as an Applications Delivery Manager, with a solid understanding of various methodologies.
• Proficiency in business analysis and data management.
• Extensive knowledge of cloud-based applications delivery.
• Exceptional ability to engage resources both within and outside the organization.

What we offer

Your Journey with Us

At Costa, we make your onboarding experience smooth and welcoming, with flexible smart working policy.

Benefits That Matter

Enjoy daily meal vouchers, exclusive discounts, and access to our Wellbeing@Costa platform for sports, travel, and cultural perks. We also provide free medical insurance and additional welfare benefits for you and your family.

Lifestyle & Family Care

Celebrate life’s milestones with special gifts, enjoy discounts on cruises and onboard services, and benefit from convenient solutions like Amazon Hub Lockers in our offices.

Growth & Engagement

We invest in your development through tailored learning programs, volunteering opportunities, and wellbeing initiatives. Our loyalty program and community events make Costa not just a workplace but a place to belong.

Your Employment

Open-term, full-time, hybrid

Who We are

Our community is a diverse, global network, where collaboration and cultural exchange thrive. We strive to bring happiness and create unforgettable experiences for our guests. 

Costa, an Italian cruise company, is part of the Carnival Corporation & plc Group, the world's largest cruise operator. For over 75 years, we've sailed the seas, offering unique experiences on board and ashore.

United by passion, we drive success and empower individuals to pursue their ambitions. Whether on board or ashore, we infuse energy, creativity, and adventure into everything we do.

Start your journey with us: Learn more about the selection process and your potential future at Costa by visiting https://career.costacrociere.it/shoreside/#journey

Onboard your journey with us and explore your potential. 

#Costa #LI-Hybrid