Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Senior Analyst, Food & Beverage Demand Planning to fill this role, which is based in our Doral office. The Senior Analyst, Food & Beverage Demand Planning at is responsible for all demand planning activities associated with Princess Cruise Lines Food & Beverage operations. This role involves developing reliable forecasts and demand plans driven by business trends, demand patterns, demographics, future occupancy levels, and other key inputs to optimize product availability. The Senior Analyst, Food & Beverage Demand Planning will work closely with brand management, supply chain, sales, and product development teams to align inputs, proactively identify risks, and investigate and resolve product supply challenges. The ideal candidate will have experience in demand planning, big data analytics, and/or inventory management.                                                                                                                    

Here is a summary of what Princess is looking for in its Senior Analyst, Food & Beverage Demand Planning. Is this you?

Responsibilities

• Demand Planning: 

  • Calculating usage projections on an annual, bi-quarterly, quarterly, seasonal, and ad-hoc basis

  • Manage demand planning files to ensure accuracy; actively monitor and adjust forecast models based on current trend analysis

  • Document demand planning assumptions, monitor and improve forecast accuracy

  • Drive regular demand review meetings with recommended changes to forecasts, co-lead the S&OP process

  • Collaboration/integration with GEPD program managers to ensure visibility into programs and anticipate future demand                                                                 

• Liaison with fleet

  • Implementing, maintaining, and monitoring HAGroup SOPs and P&Ps across the fleet.

  • Facilitate and execute shipboard training/auditing associated to demand planning processes and onboard inventory management

  • Manage fleet adherence to demand plans, market masters

  • Analyze special purchase requests (SPRs), out-of-templates (OOTs), and other requests outside of the consensus demand plans.

• Product Lifecycle Management:

  • SKU segmentation

  • Optimizes the lifecycle and change control processes

  • Track and analyzes SKU adoption through all levels of product lifecycle seasonally by ship/class.

  • Serves as the liaison between brand management, supply chain, sales, and product development teams to coordinate inputs, and investigate and resolve product supply challenges.

• Management reporting, KPI tracking, and presentations as required

• Performs other duties as assigned                                                                                                           

Requirements

• Minimum Qualifications:

• Bachelor's degree in supply chain management, hospitality operations or finance (or equivalent experience)

• Demonstrated ability to lead transformations, influence stakeholders and apply change management

• Strong collaboration and communication skills

• Ability to work in complex organizations under ambiguous circumstances

• Must be able to demonstrate a detailed analytical skillset

• Advanced verbal and written communication skills with the confidence to present to leadership teams

• Expert level knowledge of Microsoft Office, particularly Excel

• Preferred Qualifications:

• Experience in inventory management or business analytics in the cruise industry 

• Working knowledge of SQL and/or Power Bi

• Working knowledge of Crunchtime

• Demand Driven, CPIM, APICS, ore equivalent certificate

• Minimum Experience:

• Minimum 5 years of experience with planning, big data analytics, and/or inventory management

• Minimum 5 years of management level experience within hospitality management 

• Preferred Experience:

• 3+ years of management level experience within planning, analytics and/or demand planning/inventory management

• 3+ year of management level experience within hospitality management

• This position is considered Hybrid and follows the Company’s schedule of four days in the office per week (Monday – Thursday)

• Beginning in 2028, this position will remain on the same Monday –Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k) 
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.princess.com/aboutus/culture-framework/

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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