Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone. 

We’re looking for a Specialist, HR Program Manager at Holland America Line and Seabourn is responsible for leading the strategic direction, development, and delivery of internally developed shared business facing applications used by Princess, Holland America, Seabourn and HAP Alaska Brands. 

The Specialist, HR Program Management role provides analytical, organizational, and strategic support to the Chief HR Officer (CHRO) for Princess Cruise Line. They will contribute to key priorities and strategic objectives of the HR Team by gathering and processing qualitative and quantitative employment data.  This position will partner and collaborate with senior HR leaders and Brand HR Leads to develop, maintain, and improve analytics and insights into workforce trends, employee engagement, and track goals against benchmarks, while contributing to the overall HR strategy.

Here’s a summary of what Princess is looking for in its Specialist, HR Program Management role. Is this you? 

Responsibilities:

Execution and Performance

• Identify trends and draw useful conclusions to identify areas for improvement, and recommend solutions for enhanced performance.

• Evaluate data from multiple sources to analyze, draw insights and support strategic HR decision making

• Support larger HR initiatives by consolidating data, updating charts, and preparing reports and presentations.

• Participate in team effectiveness and team-building events (virtual and in-office), and participate in the organization of said events

• Contribute to the development and execution of HR strategies that align with organizational goals.

• Respond to and complete complex ad-hoc and recurring data and report requirements for the CHRO, PCL HR, and other departments

Innovation Leadership and Process Improvement

• Identify process gaps and implement best practices across all areas of shoreside and shipboard HR

• Facilitates HR process improvement for both shoreside and shipboard processes 

• Lead change management initiatives around the adoption of new implemented processes

• Routinely review implemented processes and optimize where applicable

High Performance Team Leadership

• Exemplify all of the Culture Essentials in all interactions

• Effectively prioritize tasks as required by the business

Strategic Collaboration

• Collaborate with others in PCL HR on various topics

• Work with the CHRO, Senior Manager, HRBP, and others on a recurring basis

Requirements:

• Education: BS or BA degree in Business Administration, Statistics, Economics, HR, or related field

• 3-5 years of experience in HR analytics, process improvement

• Advanced skills in Excel and Power BI.

• Strong skills in project management, change management, and process charts/flows.

• Experience extracting and manipulating data from large enterprise data platforms and/or HR systems.

• Established analytic capabilities experienced at managing ambiguity and a passion for innovative problem-solving.

• Experience making cohesive reports and structuring data from disparate sources, able to provide creative data visualization, storytelling, and to message complex subject matter.

• Attention to detail and commitment to accuracy of results, especially in times of rapid turn-around needs.

• Demonstrated judgment and discretion when dealing with highly sensitive people data.

This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday). 

What You Can Expect

• Cruise and Travel Privileges for You and Your Family 
• Health Benefits 
• 401(k)  
• Employee Stock Purchase Plan  
• Training & Professional Development 
• Tuition & Professional Certification Reimbursement 
• Rewards & Incentives  
  

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact careers@carnivla.com. 

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