Princess Cruises

Digital Accessibility Technology Specialist

Job ID 8611 Date posted 06/25/2024 City Fort Lauderdale State FL Country United States Job Type Full Time

Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone. 

We’re looking for an experience digital accessibility professional. You’ll be responsible for testing applications for compliance with the Americans with Disabilities Act (ADA) guidelines. The role will ensure that all digital applications are accessible to individuals with disabilities, including but not limited to those who are blind, deaf, or have mobility impairments. In addition, it is critical that the Specialist ensures Princess Cruises adhere to, and are in compliance with the Americans with Disabilities Act (ADA) and the U.S. Department of Justice agreement with Carnival Corp., while maintaining alignment with the company’s strategy of providing the highest levels of guest satisfaction and loyalty.

Here’s a summary of what Princess is looking for in its Digital Accessibility Technology Specialist. Is this you?


  • Evaluate digital accessibility for web products and documents for compliance with current WCAG standards. Ensures that ADA processes and procedures are tested properly in application development and deployment.
  • Collaborate with user experience designers, content creators and developers to design and implement accessible user interfaces for websites, mobile apps and other electronic documents. Performs web and mobile code review to ensure WCAG compliance. Identifies and documents accessibility issues and provide recommendations for remediation and implement accessibility best practices. Triages the external audit findings to ensure issues are addressed in a timely manner. 
  • Conduct manual testing of responsive web pages and mobile apps to ensure technical standards meet current WCAG Level AA compliance standards as well as other requirements; this includes testing of multimedia and PDFs. Analyzes web code and native apps to identify accessibility issues and remediate. Provides end to end audit and technical guidance on implementing accessibility requirements based on the product categories. Strategizes testing methodologies and work with Product teams to prioritize Accessibility issues and defects.
  • Contribute to centralized accessibility technical documentation and guidelines. Determines appropriate tools, information, resources, and training needed to resolve application accessibility barriers.
  • Consult with vendors about best accessibility practices and validate the accessibility corrections that are implemented.
  • Provide guidance to 10+ onsite/offshore web developers to ensure applications are developed in compliance with WCAG standards.
  • Provide training on Accessibility topics to others (web developers, QA testers, business partners, product teams, etc.), sharing best practices for design and development.
  • Promote accessibility within the organization; advocate for accessibility as a vital part of the customer experience.


  • Bachelor’s degree in IT Engineering/Software or other technical discipline, or equivalent work experience. 
  • Minimum of 3 years’ experience in Accessibility Consulting and testing field
  • IAAP WAS certification required
  • IAAP CPAAC preferred, not required
  • Familiarity with the current and anticipated legal requirements of the ADA and the US DOJ. 
  • Web Accessibility Specialist Certification strongly desired
  • High level understanding of IT security is a plus
  • Expert skill level using assistive technologies: JAWS, NVDA, Voice Over and Talkback
  • Ability to analyze code of HTML, CSS and ARIA technologies, knowledgeable with JavaScript and product accessibility APIs 
  • Up-to-date and thorough knowledge of Accessibility standards including Section 508, Section 508 Refresh, WCAG 2-2.2 Level A, AA, and PDF standards
  • Hands-on experience implementing accessibility compliance standards in technical as well as advisory procedures
  • Demonstrated extensive knowledge and experience applying solutions to legal and business compliance issues related to digital products accessibility standards 
  • Extensive knowledge of web communication accessibility barriers is essential
  • Ability to communicate to a wide range of project stakeholders (e.g. Executives, Managers, Designers, Developers, Testers)
  • Proficient in understanding the cause and impact for accessible experience in terms of design and development specifications on web products
  • Must be legally authorized to work in the United States.  Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status). 

What You Can Expect

  • Cruise and Travel Privileges for You and Your Family 
  • Health Benefits 
  • 401(k)  
  • Employee Stock Purchase Plan  
  • Training & Professional Development 
  • Tuition & Professional Certification Reimbursement 
  • Rewards & Incentives  
  • Base Salary Range: $78,200.00 to $105,600.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:

Princess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. 

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact


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