Fairbanks, AK

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Holland America Line and Princess Cruises united as HAP-Alaska/Yukon Land Operations.We’re innovators in Alaska and Yukon tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, operating lodges and hotels, motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched. 

We’re looking for an amazing Assistant Manager, Transportation Services professional to fill this role, which is based in our Fairbanks, AK office.

Here’s a summary of what Holland America Line and Princess is looking for in its Assistant Manager, Transportation Services. Is this you?

Responsibilities

• Recruiting, Interviewing, and Hiring seasonal employees. 

• Supports the CDL training program including classroom presentation, administrative paperwork, and behind the wheel training sessions. 

• Prepares schedules, monitors operations, processes reports.

• Maintain vendor relations with the local community and the communities we travel through. Prepares and distributes accurate and timely reports of passenger counts. 

• Supervises the Transportation Services team and the unit’s activities.

• Analyzes, prepares, and distributes reports concerning safety, weather, traffic, and construction. 

• Responsible for the supervision, performance management, salary administration, discipline, and training of directly assigned personnel. 

• Applies knowledge of transportation regulations, laws, company products, policies, and procedures. 

• Safely operates and transports passenger in motorcoaches as needed.

• Other duties as assigned. 

Requirements

• This job normally requires an associate’s degree or equivalent job experience in a related field.

• Current valid driver’s license with a driving record that meets company standards. A motor vehicle report will be requested. 

• Commercial driver’s license certification with passenger endorsement and airbrakes (the opportunity to secure the license through a company paid training program may be available). 

• Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. You will also be subject to our random drug testing program. 

• Experience supervising employees in a transportation services, customer service, logistical, or business environment. 

• Strong knowledge of transportation regulations and safety standards.

• Must pass a pre-employment background report. 

• Must be legally authorized to work in the United States. Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas currently (e.g., H-1B status).

Knowledge, Skills, and Abilities:

• Proficient in the use of computer business applications (including outlook, word, and excel). 

• Excellent organizational and problem-solving skills.

• Ability to prioritize work, meet deadlines, and maintain an attention to detail. 

• Ability to work independently with minimal supervision when business needs require.

• Ability to work effectively in a team or group environment. 

• Ability to communicate clearly, verbally and in writing, with all levels of employees, management, and customers. 

• Ability to lift an excess of 50 lbs. 

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 

• May need to stand for long periods of time. 

• Ability to maintain reliable and consistent attendance. 

• Ability to support and comply with company policies, procedures and guidelines, including company health and safety standards. 

What You Can Expect

• Discounted Cruise and Travel Privileges for You and Your family​

• Health Benefits

• 401(k) Plan

• Employee Stock Purchase Plan 

• Training & Professional Development

• Tuition & Professional Certification Reimbursement

• Rewards & Incentives 

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/. 

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact: haphr@hagroup.com

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