Job Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

We’re looking for an amazing Maintenance Assistant Manager professional to fill this role, which is based in our Fairbanks, AK. You’ll be responsible for the oversight and technical operations of Westmark Fairbanks Hotel & Conference Center along with the year-round and seasonal maintenance team. This person will also develop and implement preventative and repair maintenance programs and provide recommendations for capital improvements. 

Here’s a summary of what Westmark Fairbanks Hotel & Conference Center is looking for in its Assistant Maintenance Manager. Is this you?

Responsibilities:

What You Can Expect:

• Cruise and Travel Privileges for you and your family​
• Health Benefits on Day 1
• 401(k) Plan with a company match
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 

What You Will Do:

• Applies knowledge of equipment, systems and facilities maintenance; civil water and wastewater infrastructure and water system compliance, carpentry; heating and A/C systems and grounds maintenance and provide guidance to the team.
• Assist in preparation of the annual department budget. Support budgetary and fiscal guidelines.
• Lead and manage team within expectations and goals of department and hotel operations. 
• Partners with maintenance manager to manage daily and yearly hotel operations.
• Manages and support LMMS system and safety training for FT and seasonal team.
• Oversees maintenance tasks, including but not limited to, daily maintenance requests, HESS & SAY initiatives, and preventative maintenance programs.
• Works with other departments to ensure equipment is functioning in a safe manner.
• Provide regular training to team members in line with HAP guidelines.
• Participate in weekly Manager on Duty program. 
• On-call resource/respondent for emergencies.
• Other duties as assigned and needed.

What Will be Required:

• This job requires a professional level of knowledge in facilities maintenance management equivalent to that which would be acquired through the completion a bachelor’s degree. Demonstration of directly related work experience may be considered in lieu of the educational requirement.
• Four years of progressively responsible positions in hotel property or facilities maintenance.  
• Must have a current, valid driver’s license for operation of a motor vehicle with a clean driving record. A Motor Vehicle Report (MVR) of the last three years will be requested.
• Prior experience working in a union environment a plus.
• Must be able to lift in excess of 50pounds.
• Must be comfortable to work both indoors and outdoors with exposure to various weather conditions and/or operate machinery. 
• Must be able to work beyond normal business hours, including a different shift. Weekend hours may be required occasionally to support business needs, projects, and/or operations.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Successful completion of pre-employment background check.
• Must be eligible to work in the United States. 

What You Know, What You Can Do, and How You Do It:

• Proficiency in the use of computer business applications, with working knowledge of computerized maintenance systems. Working knowledge of computer programs to maintain logs, inventories and purchasing records; respond to service requests and emails; monitor and manage work orders. 
• Ability to effectively use email and automated calendaring systems; make arithmetic calculations quickly and accurately; learn and apply health and safety regulations; work independently with minimal supervision; understand and follow oral and written directions; work from blueprints, shop drawings and sketches; establish and maintain cooperative working relationships.
• May be exposed to potentially hazardous conditions, noise, and temperature extremes.
• Wrist, hand, and finger dexterity is required to operate various equipment and materials.
• Must be able to frequently bend, stand, kneel, climb ladders, reach below and above shoulders, and crawl.
• Ability to clearly communicate, verbally and in writing, with all levels of employees, management, and customers.
• Ability to support and comply with all company policies, procedures, guidelines, and safety standards, both at work and in housing (if applicable).
• Must be able to work beyond normal business hours, including a different shift. Weekend hours may be required occasionally to support business needs, projects, and/or operations.
• Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
• Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.  

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA)

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact: seattlehr@hagroup.com

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