Job Description

Fairbanks Princess Riverside Lodge (Fairbanks, AK)

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Holland America Line and Princess Cruises united as HAP-Alaska/Yukon Land Operations. We’re innovators in Alaska and Yukon tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, operating lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched. 

We’re looking for an amazing Assistant Manager, Food and Beverage professional to fill this role, which is based in our Fairbanks Princess Riverside Lodge in Fairbanks, AK. You’ll be responsible for front of house operations for 2 restaurants and 2 bars along with exclusive dining for our escorted group program. This position will also be responsible for cleanliness, inventory, ordering, staffing, training and training development, product development and cross departmental collaboration. 

Here’s a summary of what Holland America Line and Princess is looking for in its Assistant Manager, Food and Beverage. Is this you?

Responsibilities

• Work alongside crew during operating season to oversee, motivate, and ensure proper task completion.
• Hire, train, supervise, coach, and support the Food and Beverage operation to ensure efficient, safe, and well scoring results for the department.
• Ensure restaurants are clean, organized and well stocked.
• Coordinate with management to compete necessary operational tasks, support effective employee scheduling, and action management team’s financial and guest facing initiatives.

Requirements

• This job normally requires a professional level of knowledge in food preparation and production equivalent to that which would be acquired through the completion of a Bachelor’s degree in Hotel and Restaurant management, culinary degree, or equivalent certified training. Demonstration of directly related work experience may be considered in lieu of the educational requirement.
• This job normally requires three years of progressively responsible positions in restaurant or equivalent institution cooking. 
• Demonstrated supervisory experience in multiple food and beverage outlets is required.
• Minimum age of 21 is required.
• Must have or the ability to obtain an Alaska Food Handlers card and TAPS alcohol server permit.
• Must have valid driver’s license for the vehicle being operated (not revoked or suspended).
• Must authorize company to obtain a motor vehicle record annually from each state where license was held in the previous 36 months.
• Must have a driving record with no more than two moving violations within the past 36 months or one serious traffic violation within the previous five years.
• Must pass a pre-employment background check, including a credit report.
• Must be legally authorized to work in the United States.  Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Knowledge, Skills, and Abilities:

• Proficiency in the use of computer business applications, specifically Microsoft Outlook, Word and Excel.
• Ability to prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to organize work, meet deadlines, maintain attention to detail and accuracy, supervise and manage staff.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work with all levels of management, employees, and customers with sensitivity, tact, and diplomacy.
• Demonstrate an ability to maintain confidentiality.
• Ability to communicate, coordinate and collaborate with multiple departments, management, and staff.
• Ability to support and comply with company policies, procedures, and guidelines including all company health and safety standards.
• Ability to lift up to 50lbs/23kgs.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

What You Can Expect

• Cruise and Travel Privileges for You and Your family​
• Health Benefits
• 401(k) Plan
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/. 

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact: seattlehr@hagroup.com

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