Job Description

This position is based at RelaxAway Half Moon Cay, located on the island of Little San Salvador. It follows a rotational schedule, including designated periods of work with on-site company-provided housing, followed by scheduled time off off-island. While this role may support both RelaxAway Half Moon Cay and Princess Cays on Eleuthera, its primary location is firmly on Little San Salvador.
Job Summary:

The Water Safety Manager is responsible for overseeing and implementing safety protocols related to water-based activities and facilities. The Water Safety Manager ensures the safety of swimmers, boaters, and other individuals who may be exposed to water-related risks. The Water Safety Manager conducts safety meetings, audits, and inspections to ensure compliance, evaluate performance, identify corrective action, and implement follow up assessments. The Water Safety Manager plans, implements, and conducts preventative care, safety, and compliance training programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Water Safety Manager is responsible for, but not limited to the following:

Operation and Team Management

• Developing and implementing safety policies
• Responsible for creating and enforcing safety policies and procedures to minimize the risk of accidents and injuries in and around water.
• Developing emergency response plans, establishing rules for swimming areas, and ensuring compliance with local regulations.
• Design and deliver training programs for lifeguards and other staff, focusing on water safety, emergency response, and customer service.
• Responsible for training and supervising lifeguards, lifeguard instructors, lifeguard supervisors or other personnel involved in water-related activities.
• Ensuring that staff members are professionally trained in water rescue techniques, CPR, first aid, and other relevant skills.
• Coordinate regular water safety drills and emergency response exercises to ensure readiness for various emergency scenarios.
• Evaluate drill performance and implement improvements as needed.
• Responsible for educating the public about water safety practices and promoting awareness of potential risks associated with water activities.
• Recruit, train, and manage the lifeguard team, ensuring all staff are certified and proficient in lifesaving techniques, CPR, and first aid.
• Schedule lifeguards to ensure appropriate coverage and maintain high levels of vigilance and preparedness.

Compliance & Quality Control

• Assess potential hazards associated with water activities and take measures to mitigate risks. This may involve identifying dangerous currents, underwater obstructions, or other environmental factors that could pose a threat to swimmers or boaters.
• Ensure that in the event of an accident or emergency,
• Responsible for coordinating the response efforts, including initiating rescue procedures, providing first aid, and contacting emergency services as needed.
• Ensuring the safety of individuals who engage in water related activities, and their job involves a combination of administrative, supervisory, and hands-on responsibilities.
• Oversee the scheduling, rotations, and projects of the Water Safety Department
• Adhere and ensure compliance with all environmental policies and procedures.
• Oversee supply orders and distribution for the Water Safety Department
• Remain updated on professional knowledge by participating in continuous self-development.
• Liaise with the Human Resources Department on employment needs.

Reporting & Maintenance

• Provide monthly Departmental reports on assignments, projects, Departmental needs, and accomplishments.
• Oversee the regular inspection and maintenance of water facilities, such as pools, water parks, or waterfront areas, to ensure that they meet safety standards and are in good working condition.

EDUCATION & QUALIFICATIONS:

• Associate’s or Bachelor’s degree in Recreation Management, Water Safety, or a related field preferred.
• Minimum of 5-7 years of experience in water safety or lifeguarding, with at least 3 years in a managerial or supervisory role.
• Experience in a resort or hospitality environment is highly desirable.
• Administrative experience preferred.
• Must be StarGuard Elite Two (2) Star Instructor or Higher
• Current certifications in lifeguarding, CPR, and first aid required.
• Additional certifications in advanced lifesaving techniques, water safety instruction, or emergency response preferred.
• Fluency in conversational English,
• Guest Facing Experience
• Customer service experience gained in a similar role is required.

SKILLS & SPECIFICATIONS:

• Detail-oriented with strong problem-solving abilities and a commitment to maintaining high safety standards.
• Ability to handle high-pressure situations and make informed decisions quickly.
• Proactive and organized, with a focus on continuous improvement and operational efficiency.
• Extensive knowledge of water safety regulations, lifeguarding techniques, and emergency response procedures.
• Strong leadership and organizational skills, with the ability to manage and motivate a team.
• Excellent communication and interpersonal skills, with a focus on guest service and satisfaction.
• Strong oral communication skills to present lecturers and answer questions
• Proven written communication skills to make easy-to understand assignments, tests, and student feedback reports.
• Computer skills to use presentation, word processing, email, spreadsheet, and student information software.
• Strong organizational and problem-solving skills
• Strong written and verbal communication skills
• Able to operate specialized safety equipment and alarms, plus access and audit a wide variety of safety conditions.
• Passionate and possess initiative to solve site issues and able to work as a team.
• Instigate incidents and accidents on the island and report them promptly.

LANGUAGE REQUIREMENTS:

• Ability to speak English clearly, distinctly, and cordially with employees and guests.
• Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers, and co-workers.

PHYSICAL REQUIREMENTS:

• Must be physically fit.
• Must have strong customer service skills.
• Ability to work in an outdoor environment.
• Ability to multi-task and think critically.
• Previous work experience preferred.

OTHER REQUIREMENTS:

• Fast-paced, dynamic environment with a need for flexibility in working hours, including weekends, evenings, and holidays
• Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.
• Detail-oriented with strong problem-solving abilities and a commitment to maintaining high safety standards.
• Ability to handle high-pressure situations and make informed decisions quickly.
• Proactive and organized, with a focus on continuous improvement and guest satisfaction.
• The role may require standing for extended periods, walking, and occasional lifting of moderate objects.
• Ability to work in varying weather conditions and water environment

#LI-onsite
#LI-BM1