Job Description

The Boat Captain is responsible for the safe operation, navigation, and maintenance of rescue and tour vessels, ensuring the safety and comfort of all guests and crew on board at one or more Carnival Corporation owned and operated global destination. This role requires strict adherence to all applicable laws, maritime regulations, and company safety policies while upholding the highest standards of professionalism and seamanship. The Boat Captain oversees daily vessel inspections, manages operational readiness, identifies and reports maintenance needs, and ensures that all equipment is functioning properly. Additionally, the Captain leads safety briefings, coordinates emergency procedures, and provides clear communication to both crew and passengers. By maintaining strong situational awareness and sound judgment, the Boat Captain ensures efficient, compliant, and reliable vessel operations at all times.

1. Vessel Safety, Compliance & Operation

• Conduct pre-departure and post-arrival inspections to ensure operational readiness
• Verify safety equipment availability and compliance with maritime regulations
• Ensure vessels operate within legal limits, speed zones, and navigational rules
• Maintain situational awareness of weather, sea conditions, and potential hazards
• Oversee safe maneuvering during docking, anchoring, and transit
• Communicate with shore side regarding safe entry and exit of the marina
• Prepare and submit detailed incident reports when required

2. Vessel Maintenance & Equipment Care

• Oversee routine maintenance of engines, generators, navigational systems, and electrical components
• Inspect and maintain rescue gear, VHF radios, life jackets, and first-aid equipment
• Conduct or coordinate minor repairs to ensure vessels remain operational
• Keep maintenance logs updated with all inspections, repair needs, and completed work
• Participate in fueling operations to ensure proper handling, storage, and safety
• Assist in regular cleaning of vessels to maintain appearance and sanitation standards
• Report mechanical or operational issues promptly to Management

3. Guest Operations & Log Management

• Monitor the safe loading and unloading of guests to prevent accidents or delays
• Provide clear instructions and guidance to guests during boarding and transit
• Maintain accurate daily records of vessel activities, passenger counts, and operational notes
• Support guest comfort and safety throughout the trip by maintaining awareness and professionalism
• Respond to guest questions and concerns in a courteous and informative manner
• Coordinate timing and flow of tours to meet schedule expectations

4. Communication & Administrative Duties

• Communicate promptly with the Guest Experience Manager/Supervisor regarding any issues that may impact tour operations
• Provide updates on weather conditions, vessel status, and potential delays
• File required documentation, including maintenance reports and operational forms
• Assist with briefings and debriefings with team members as needed
• Perform any additional duties assigned by Management to support operations

EDUCATION & QUALIFICATIONS:

• High School or GED equivalent experience is required; additional education in Hospitality or a related field is a plus 
• CPR and First Aid Training 
• Possess a valid Class B boat license and lifeguard certification
• 3–5 years of experience operating and maintaining small to mid-size commercial vessels, rescue boats, or tour boats.
• 1–2 years of supervisory or leadership experience is often preferred (e.g., leading crew or managing guest operations). 

SKILLS & SPECIFICATIONS: 

• Excellent communication and interpersonal skills 
• In depth knowledge of seamanship and piloting 
• Ability to work in and above water in various weather conditions 
• Strong analytical and problem-solving skill 
• Organizational, communication and customer service skills required

LANGUAGE REQUIREMENTS:

• Ability to speak English clearly, distinctly, and cordially with employees and guests.  
• Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers, and co-workers. 

PHYSICAL REQUIREMENTS:

• Must be physically fit.
• Ability to work in an outdoor environment as needed.
• May need to stand for long periods of time.

OTHER REQUIREMENTS:  

• Strong organizational and time-management skills, with the ability to multitask effectively. 
• Excellent written and verbal communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with data entry and reporting tools.
• Detail orientated with a proactive approach to problem solving.
• Ability to multi-task and think critically
• Problem-solving and decision-making abilities
• Strong planning and coordination skills, especially in handling multiple priorities under tight deadlines.
• May be requested to work a shift schedule while at any of the destinations 

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