Job Description

Denali, AK

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Holland America Line and Princess Cruises united as HAP-Alaska/Yukon Land Operations.We’re innovators in Alaska and Yukon tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, operating lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched. 

We’re looking for an amazing Facilities Maintenance Technician to fill this role, which is based in our Holland America Denali Lodge.  You’ll be responsible for maintaining and ensuring the cleanliness, safety, and functionality of the facilities. This role involves performing routine maintenance tasks, addressing repair needs, and ensuring that all facilities are in optimal condition. The Facilities Maintenance Technician will work closely with the maintenance team and other departments to ensure a safe and efficient environment. The ideal candidate will have strong technical skills, attention to detail, the ability to work independently, and will have spend a minimum of three (3) nights on the property per workweek and respond to after-hours business or emergency needs.                                                                         

Here’s a summary of what Holland America Line and Princess is looking for in its Facilities Maintenance Technician. Is this you?

Responsibilities

• Performs preventative maintenance and responds to after hour business emergency maintenance on building systems, plumbing, electrical, mechanical and control systems, and related components; tests system competency and component devices and evaluates performance.                                                      

• Repairs and maintains a variety of facilities systems, components, and structures; repairs building plumbing, low-voltage, and line voltage electric systems, door hardware, fire and life safety protection equipment/systems, sprinkler systems, sensors and related hardware and software; constructs and maintains indoor/outdoor facilities, fans, lights and related; conducts structural inspections for safety. Knows and understands all safety procedures and trains seasonal staff on safety procedures related to lodge operations.          

• Performs service and preventative maintenance on small, motorized equipment engines and carts; troubleshoots equipment problems and identifies when appropriate for an external service provider to make repairs or perform warranty work. Maintains induction and air handling units; cleans and inspects all equipment, completes filter changes, lubricates, maintains, and services mechanical and refrigeration and/or cooling systems.  

• Identifies repair and maintenance projects requiring the assistance of contractors or vendors; participates in documenting challenges that require contractor repairs; monitors work of vendors or contractors.                                                                   

• Assists management in determining training needs for seasonal work teams and assists in the training of less-skilled staff in facilities maintenance trades. Responsible for paper and electronic recordkeeping related to preventative and corrective maintenance and repair, tracks and closes assigned work orders; may monitor work orders assigned to others and assist them in managing work orders.                           

• Responds to emergencies to ensure that all facilities are protected and remain operational. Assists with tasks required in preparing to open and close lodges for winter operations, including winterization and snow and ice removal, systems and equipment checks, and start-up operations as assigned.                                                           

• Operates carts and service vehicles; responsible for safe operation and reporting any observed maintenance needs or accidents. Maintains appropriate records and reports. Performs other duties as assigned.                                                                       

Requirements

• High school diploma or equivalent.

• Certification in HVAC, plumbing, or electrical systems preferred.

• Valid driver’s license.

• Must be able to spend a minimum of three (3) nights on the property per workweek and respond to after hour business or emergency needs.                                            

• Minimum of 1 years of experience in facilities maintenance or a related field.

• Strong technical skills in HVAC, plumbing, electrical systems, and general building maintenance.

• Ability to work independently and manage multiple tasks simultaneously.

• Excellent problem-solving skills and attention to detail.                                                         

• Must be legally authorized to work in the United States.  Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Knowledge, Skills, and Abilities: 

• This role fits into the organization by ensuring the facilities are well-maintained and safe for all employees and visitors. Responsibilities extend across all company properties.

• Address complex maintenance and repair issues, often requiring quick and effective solutions to minimize downtime.

• This role has a significant impact on the overall functionality and safety of the facilities, directly affecting the productivity and well-being of employees.

• While this role may not have direct reports, it requires leadership in managing tasks, coordinating with other departments, and ensuring compliance with safety standards.

What You Can Expect

• Cruise and Travel Privileges for You and Your family​

• Health Benefits

• 401(k) Plan

• Employee Stock Purchase Plan 

• Training & Professional Development

• Tuition & Professional Certification Reimbursement

• Rewards & Incentives 

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/. 

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact: haphr@hagroup.com

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